Eleanor Mcknight
Scottsbluff
Summary
Dynamic professional with a proven track record at Papa Murphy's Take and Bake Pizza, excelling in safe food handling and team collaboration. Recognized for enhancing meal quality and maintaining high hygiene standards, while effectively multitasking in high-pressure environments. Committed to fostering a positive workplace culture and driving operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Food Preparation Worker
Papa Murphy's Take and Bake Pizza
11.2021 - Current
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Organized and re-stocked various stations and self-service items.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Monitored and maintained required food temperatures for safety.
Manager of Business Development and Sales
Scottsbluff Watering Hole
06.2015 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
FTC Express
04.2012 - 06.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Emergency Community Support Specialist
Region One Mental Health Center
05.2009 - 02.2012
- Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
- Enhanced client well-being by providing personalized support and resources tailored to individual needs.
- Streamlined administrative processes for increased efficiency within the organization''s service delivery systems.
- Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
- Coordinated with external agencies to establish partnerships for expanded service offerings and collaborative initiatives.
- Monitored client progress regularly, adjusting support strategies as needed based on evolving circumstances.
- Conducted assessments to determine clients'' needs, strengths, and potential barriers to success.
- Educated clients about available resources within the community, empowering them to make informed decisions about their care plans.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
- Established trusting relationships with clients, fostering a supportive environment for growth and selfimprovement.
Education
Bachelor of Science - Counseling Psychology
University of Phoenix
Tempe, AZ02-2028
Associate of Science - Addiction Counseling
University Nebraska Lincoln
Lincoln, NE05-2011
Associate of Arts - Human Services
Chadron State College
Chadron, NE05-2005
Associate of Applied Science - Business Management
WNCC
Sctottsbluff05-1991
Skills
- Customer service
- Safe food handling
- Equipment sanitation
- Team collaboration
- Food presentation
- Hygiene practices
- Food preservation and storage methods
- Surface sanitation
- Preparation techniques
- Ingredient knowledge
- Prep station maintenance
- Temperature monitoring
Certification
- ServSafe Workplace Harassment Certification - National Restaurant Association.
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Food Preparation Worker
Papa Murphy's Take and Bake Pizza
11.2021 - Current
Manager of Business Development and Sales
Scottsbluff Watering Hole
06.2015 - 11.2021
Manager
FTC Express
04.2012 - 06.2015
Emergency Community Support Specialist
Region One Mental Health Center
05.2009 - 02.2012
Bachelor of Science - Counseling Psychology
University of Phoenix
Associate of Science - Addiction Counseling
University Nebraska Lincoln
Associate of Arts - Human Services
Chadron State College
Associate of Applied Science - Business Management
WNCC
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