To acquire a position in which I can utilize my knowledge and exceptional customer service skills in a manner that continually contributes to the success of the business.
Overview
24
24
years of professional experience
Work History
Dental Assistant
Twin Creek Dental
07.2023 - Current
Assisted chairside with all clinical procedures
Sterilization tech
Ordered office and clinical supplies
Office Manager
Bluejay Family Dentistry
04.2022 - 07.2023
Manage all staff
Provider credentialing
Insurance claim submissions
Accounts receivable and payable
Receptionist
GKH Dental
10.2020 - 05.2022
All daily receptionist duties
Insurance claims and pre-treatment estimate filing, follow up and payment processing
Monthly patient billing
Chair side assist for procedures as needed
Sterilization
Job share with Office Manager and Dental Assistant
Twin Creek Dental
12.2017 - 10.2020
All daily receptionist duties
Insurance claims filing and payment processing
Insurance pre-treatment estimates
Chair side assist when needed
Sterilization
Treatment Coordinator
Midlands Dental Group
09.2016 - 12.2017
Patient check out
Explain treatment plans including insurance benefit and patient responsibility information
Insurance pre-authorizations
All other responsibilities of the front desk
Reimbursement Specialist
Option Care Omaha
08.2015 - 08.2016
Insurance billing and collections for home infusion care
Various office duties
Office Manager
Family Practice Dentistry
12.2013 - 08.2015
Answering phones and scheduling appointments
Greeting incoming patients
Working on insurance verification and answering all patient questions regarding billing
Accounts receivable
Office Manager
Bolamperti Family Dental
05.2011 - 11.2012
All front office duties of receptionist
Processed all insurance claims
Negotiated fees with insurance companies and patients
Ordered office supplies and clinical supplies
Receptionist/Dental Assistant
Kennedy Dental
03.2001 - 08.2010
General receptionist duties
Assisted chairside with all clinical procedures
Sterilization tech
Ordered office and clinical supplies
Provided insurance coverage information to patients
Provided post-operative instructions to patients
Education
Iowa Western Community College
01.2002
High School Diploma -
Bellevue East High School
01.2001
X-Ray Certification -
Creighton Dental School
Coronal Polish Certification -
Creighton Dental School
Skills
Customer Service Skills
Data Entry
Phones
Insurance claim processing
Patient communication
Team leadership
Office administration
Problem solving
Attention to detail
Effective communication
Time management
Conflict resolution
Timeline
Dental Assistant
Twin Creek Dental
07.2023 - Current
Office Manager
Bluejay Family Dentistry
04.2022 - 07.2023
Receptionist
GKH Dental
10.2020 - 05.2022
Job share with Office Manager and Dental Assistant