Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth “Betty” Doke

Bellevue

Summary

To acquire a position in which I can utilize my knowledge and exceptional customer service skills in a manner that continually contributes to the success of the business.

Overview

24
24
years of professional experience

Work History

Dental Assistant

Twin Creek Dental
07.2023 - Current
  • Assisted chairside with all clinical procedures
  • Sterilization tech
  • Ordered office and clinical supplies

Office Manager

Bluejay Family Dentistry
04.2022 - 07.2023
  • Manage all staff
  • Provider credentialing
  • Insurance claim submissions
  • Accounts receivable and payable

Receptionist

GKH Dental
10.2020 - 05.2022
  • All daily receptionist duties
  • Insurance claims and pre-treatment estimate filing, follow up and payment processing
  • Monthly patient billing
  • Chair side assist for procedures as needed
  • Sterilization

Job share with Office Manager and Dental Assistant

Twin Creek Dental
12.2017 - 10.2020
  • All daily receptionist duties
  • Insurance claims filing and payment processing
  • Insurance pre-treatment estimates
  • Chair side assist when needed
  • Sterilization

Treatment Coordinator

Midlands Dental Group
09.2016 - 12.2017
  • Patient check out
  • Explain treatment plans including insurance benefit and patient responsibility information
  • Insurance pre-authorizations
  • All other responsibilities of the front desk

Reimbursement Specialist

Option Care Omaha
08.2015 - 08.2016
  • Insurance billing and collections for home infusion care
  • Various office duties

Office Manager

Family Practice Dentistry
12.2013 - 08.2015
  • Answering phones and scheduling appointments
  • Greeting incoming patients
  • Working on insurance verification and answering all patient questions regarding billing
  • Accounts receivable

Office Manager

Bolamperti Family Dental
05.2011 - 11.2012
  • All front office duties of receptionist
  • Processed all insurance claims
  • Negotiated fees with insurance companies and patients
  • Ordered office supplies and clinical supplies

Receptionist/Dental Assistant

Kennedy Dental
03.2001 - 08.2010
  • General receptionist duties
  • Assisted chairside with all clinical procedures
  • Sterilization tech
  • Ordered office and clinical supplies
  • Provided insurance coverage information to patients
  • Provided post-operative instructions to patients

Education

Iowa Western Community College
01.2002

High School Diploma -

Bellevue East High School
01.2001

X-Ray Certification -

Creighton Dental School

Coronal Polish Certification -

Creighton Dental School

Skills

  • Customer Service Skills
  • Data Entry
  • Phones
  • Insurance claim processing
  • Patient communication
  • Team leadership
  • Office administration
  • Problem solving
  • Attention to detail
  • Effective communication
  • Time management
  • Conflict resolution

Timeline

Dental Assistant

Twin Creek Dental
07.2023 - Current

Office Manager

Bluejay Family Dentistry
04.2022 - 07.2023

Receptionist

GKH Dental
10.2020 - 05.2022

Job share with Office Manager and Dental Assistant

Twin Creek Dental
12.2017 - 10.2020

Treatment Coordinator

Midlands Dental Group
09.2016 - 12.2017

Reimbursement Specialist

Option Care Omaha
08.2015 - 08.2016

Office Manager

Family Practice Dentistry
12.2013 - 08.2015

Office Manager

Bolamperti Family Dental
05.2011 - 11.2012

Receptionist/Dental Assistant

Kennedy Dental
03.2001 - 08.2010

Iowa Western Community College

High School Diploma -

Bellevue East High School

X-Ray Certification -

Creighton Dental School

Coronal Polish Certification -

Creighton Dental School
Elizabeth “Betty” Doke