Emilia Loberg
Clay Center
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Personal Banker/Teller
Cornerstone Bank
09.2024 - Current
- Open and Close customer accounts
- Count/balance cash draw throughout day
- Prep ATM machine once a week
- Batch and capture deposits
- Open security deposit boxes
- Advance payments for accounts
- Assist customers with any calls or in person requests regarding their account
Administrative Assistant/Receptionist
Family Medical Center of Hastings
07.2023 - 09.2024
- Check patients in and out
- Schedule patient appointments
- Prep patient charts for Medical Assistants
- Enter insurance information
- Sort and organize old patient charts
- Sort incoming faxes
- Deliver faxes to providers
- Send out patient appointment reminders
- Clean and pick up waiting room area
- Clean workstations/cubicles
- Lock doors, turn lights out after closing
911 Dispatcher
Clay County Emergency Management
11.2021 - 07.2023
- Answer emergent/non-emergent calls
- Send essential personal where needed
- Work with surrounding counties and authorities on
- Operate multi-line phone system
- Work with multiple agencies
Personal Banker/Teller
Waypoint Bank
06.2022 - 03.2023
- Open and close accounts, CD’s, loans
- Count/balance cash draw throughout day
- Prep ATM machine once a week
- Batch and capture deposits
- Open security deposit boxes
- Advance accounts
- Process loan payments
Administrative Assistant I
City of Hastings, Development Services
11.2020 - 11.2021
- Schedule meetings for Director
- Take phone calls, complaints, comments, questions
- File old and new planning cases
- Take minutes for Planning Commission Meeting
- Enter in new permits and applications
- Scan old and new cases into software program
- Email applicants about case follow ups and questions or concerns
Education
Bachelor of Science - Multidisciplinary Studies, Kinesiology/Public Health and Human Behavior/Psychology
University of Nebraska Omaha
High School - undefined
West Point-Beemer Jr. Sr. High School
01.2017
Skills
- Cash handling
- Customer service
- Emergency communication/Multi-line phone operation
- Records management
- Data entry accuracy
- Time management
- Payment processing
- Compliance adherence
- Detail orientation
- Workflow organization
- Stress management
- Office administration
- Reception management
- Document filing/management
- Record keeping
- Team collaboration
- Document scanning
- Meeting preparation
Leadership Experience:
Mills Schroeder American Legion Auxiliary Post 87, Treasurer, 2024, Present
Community Involvement:
- Community club
- St Mary's Alter society
- American Legion Auxiliary
Timeline
Personal Banker/Teller
Cornerstone Bank
09.2024 - Current
Administrative Assistant/Receptionist
Family Medical Center of Hastings
07.2023 - 09.2024
Personal Banker/Teller
Waypoint Bank
06.2022 - 03.2023
911 Dispatcher
Clay County Emergency Management
11.2021 - 07.2023
Administrative Assistant I
City of Hastings, Development Services
11.2020 - 11.2021
Bachelor of Science - Multidisciplinary Studies, Kinesiology/Public Health and Human Behavior/Psychology
University of Nebraska Omaha
High School - undefined
West Point-Beemer Jr. Sr. High School