Emily Hendrix
Wood River
Summary
Dynamic accounting professional with a proven track record at the City of Grand Island, excelling in customer relationship management and problem-solving. Adept at managing expenses and maintaining organized records, I effectively communicate and prioritize tasks to enhance office efficiency. Proficient in Microsoft Excel, I ensure accurate financial reporting and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Accounting Clerk
City of Grand Island
Grand Island
03.2023 - Current
- Assisted customers with transfer service inquiries
- Problem solved issues with other departments
- Handled calls while maintaining professionalism and patience.
- Conducted regular follow-up calls with customers after resolving their concerns.
- Adjusted bills and refunded money to resolve customers' issues or billing discrepancies.
- Counted deposit as needed
Secretary
Dodge Elementary School
Grand Island
02.2020 - 03.2023
- Managed daily office operations and maintained organized filing systems.
- Processed invoices for payment; tracked payments received from vendors and clients. Maintained the budget for the building.
- Counted the deposit for the building and submitted to the Admin building.
- Coordinated communication between staff, parents, and students effectively.
- Scheduled meetings and events for school administrators and teachers.
- Handled incoming calls and responded to inquiries promptly.
- Assisted in maintaining student records and confidential information securely.
- Trained new administrative staff on office procedures and responsibilities.
Education
Associate of Science - Business Administration
Central Community College
Grand Island, NE05-2008
Associate of Science - Business Technoloyg
Central Community College
Grand Island, NE05-2008
Skills
- Customer relationship management
- Expense account management
- Problem solving
- Effective communication
- Time management
- Office administration
- Critical thinking
- Task prioritization
- Microsoft Excel
- Data organization
Personal Information
Title: Accounting Clerk
Timeline
Accounting Clerk
City of Grand Island
03.2023 - Current
Secretary
Dodge Elementary School
02.2020 - 03.2023
Associate of Science - Business Administration
Central Community College
Associate of Science - Business Technoloyg
Central Community College