Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Riva

La Vista

Summary

I view myself as a team leader who is highly energetic, outgoing, and detail-oriented. In my current position, I handle multiple management responsibilities while simultaneously providing exceptional care to our clients. When asked, my co-workers said they feel I am reliable, punctual, and posses an excellent work ethic. I believe one of my most valuable assets is that I am able to keep a calm demeanor during an eminent crisis or an unusual set of events. While working at UPS, I have learned the definition of strength and perseverance. I have integrity, crave knowledge, and am ready to broaden my professional skillset in any way I can.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Vocational Floor Manager

Prime Home DDS
12.2023 - Current
  • Developed and implemented programs tailored to clients to foster the development of independent skills.
  • Collaborated with state service coordinators, guardians, and shared living providers every six months to review individual progress, identify areas for improvement, and ensure necessary updates on medical appointments and providers.
  • Maintained continuous communication with guardians and shared living providers to discuss and monitor client progress and daily activities at vocational sites.
  • Trained and supervised a team of 8 staff members, ensuring they understood their job responsibilities and adhered to best practices.
  • Managed professional relationships with staff, providing support and guidance as needed.
  • Conducted disciplinary meetings when necessary, addressing performance issues to ensure job responsibilities were met.

Package Handler

UPS
12.2020 - Current

Sort and scan incoming packages based on size and destination.


Relocate package bags of varying sizes and weights to dedicated locations.


Provide post-sort support by assisting with the loading of trailers and aircraft.


Work as a member of a well-regulated team to complete sorting and distribution in a timely manner.

Team Lead/Floor Manager

Resources For Human Development/Valiant Studios
09.2015 - Current

Maintain required records accurately, comprehensively and in a timely manner.


Keep required consumer data up to date and submit paperwork as per program policy.


Insure the confidentiality of all clients and/or employee-related information.


Manage a team of six staff members and complete weekly schedules and participant daily attendance.


Disperse medications and keep medication records up to date.


Keep in contact with guardians of program members as needed.


Run monthly safety drills as required.

Education

High School Diploma -

Papillion La Vista South High School
Papillion, NE

Skills

    Critical thinking in stressful and time-sensitive situations

    Able to be creative when solving problems within a team

    Effective and professional communication skills

    Basic word processing and spreadsheet management skills

    Works well with a wide variety of personality types

    Assigning and maintaining schedules of team members or clients

Certification

CPR/First Aid Certified


20 Hour Medication Aid Certified




Timeline

Vocational Floor Manager

Prime Home DDS
12.2023 - Current

Package Handler

UPS
12.2020 - Current

Team Lead/Floor Manager

Resources For Human Development/Valiant Studios
09.2015 - Current

High School Diploma -

Papillion La Vista South High School
Emily Riva