Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eric Russell

Omaha

Summary

Dynamic Lab Assistant with a proven track record at Methodist Healthcare, excelling in specimen processing and lab inventory management. Recognized for enhancing laboratory efficiency and training new staff. Strong critical thinking and active listening skills contribute to accurate test results and exceptional patient care in fast-paced environments.

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages phlebotomy expertise to manage job functions. Excellent communicator with focus on results.

Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.

Diligent lab assistant with solid foundation in laboratory protocols and procedures. Assisted in various research projects and contributed to successful execution of experiments. Demonstrated proficiency in sample preparation and data analysis.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Lab Assistant

Methodist Healthcare
06.2024 - Current
  • Managed specimen sample handling, receiving, storage and inventory.
  • Logged samples correctly into computerized tracking system.
  • Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
  • Prepared samples for centrifugation, aliquoting and preserving sample integrity.
  • Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
  • Demonstrated competence in collecting lab samples for testing.
  • Demonstrated flexibility working in a fast-paced and ever-changing environment.
  • Worked closely with lab staff on special projects.
  • Provided assistance in training new lab personnel on proper techniques, safety guidelines, and protocol adherence for smooth integration into the team environment.
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Ensured accurate test results with proper use of lab equipment and adherence to protocols.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Trained and supervised junior technicians in laboratory protocols.

Cook

Panda Express
09.2023 - 06.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.

Closing Expert

Target
12.2021 - 09.2023
  • Created impactful visual merchandising displays that attracted customers and increased foot traffic in retail stores.
  • Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
  • Managed inventory levels to maintain adequate stock while minimizing overstock, optimizing retail profits.
  • Implemented effective merchandising tactics that enhanced product presentation at retail locations.
  • Collaborated with team members for efficient store operations, resulting in a well-maintained retail space.

Service Advocate

Target
02.2020 - 12.2021
  • Supported team members, fostering a collaborative and productive work environment.
  • Improved customer satisfaction by promptly addressing inquiries and resolving issues.
  • Enhanced client retention through exceptional service delivery and proactive communication.
  • Demonstrated empathy and active listening skills when dealing with frustrated customers, diffusing tense situations effectively.
  • Analyzed customers' issues and complaints and initiated corrective actions.
  • Assisted in training new employees, sharing best practices for achieving success as a Service Advocate.
  • Managed high call volumes while maintaining quality service standards and positive customer interactions.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.

Sandwich Maker

Jimmy John's
01.2019 - 02.2020
  • Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
  • Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
  • Greeted guests, promoted specials, and took orders.
  • Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
  • Managed cash transactions efficiently while adhering to company policies for financial security measures.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and building rapport with patrons.
  • Demonstrated adaptability by cross-training in various roles within the establishment, providing support to colleagues as needed.
  • Trained team members to prepare sandwiches and other items according to instructions.

Cashier

Bakers
10.2018 - 01.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Associate of Science - Medical Imagery

University of Nebraska At Omaha
Omaha, NE
05-2026

Elkhorn High
Elkhorn, NE
05-2021

Skills

  • Laboratory techniques
  • Specimen processing
  • Lab equipment maintenance
  • Lab inventory management
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Blood culture collection
  • Capillary puncture
  • Pediatric phlebotomy
  • Staff management
  • Retail transactions
  • Customer service
  • Active listening
  • Critical thinking
  • Phlebotomy

Certification

  • Certified Phlebotomy, National Healthcare Certification Organization - Start 06/08/2024 Expire 06/30/2026
  • Certificate Number - N24105038

Timeline

Lab Assistant

Methodist Healthcare
06.2024 - Current

Cook

Panda Express
09.2023 - 06.2024

Closing Expert

Target
12.2021 - 09.2023

Service Advocate

Target
02.2020 - 12.2021

Sandwich Maker

Jimmy John's
01.2019 - 02.2020

Cashier

Bakers
10.2018 - 01.2019

Associate of Science - Medical Imagery

University of Nebraska At Omaha

Elkhorn High

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Eric Russell