Erica Contreras
Bellevue
Summary
Dynamic restaurant professional with extensive experience at Raising Cane's Restaurants, excelling in team management and customer service. Enhancing operational efficiency through effective staff training and inventory control, resulting in improved service quality and guest satisfaction.
Overview
6
6
years of professional experience
Work History
Restaurant Supervisor
Henry Doorly Zoo and Aquarium
Omaha, NE
10.2025 - 03.2026
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff in customer service excellence and operational procedures.
- Managed inventory control, optimizing stock levels for efficient service delivery.
- Implemented new training programs to enhance team performance and productivity.
Restaurant Manager
Raising Cane's Restaurants
Omaha, NE
10.2019 - 09.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed team performance through effective coaching and training initiatives.
- Implemented inventory control measures to minimize waste and enhance profitability.
- Streamlined scheduling processes to optimize staff coverage during peak hours.
Education
High School Diploma -
Metropolitan Community College
Omaha, NE05.2019
Skills
- Customer service
- Team coordination
- Hospitality
- Staff training
- Guest relations
- Service quality
- Team management
- Staff supervision
- Food safety compliance
- Restaurant policies and procedures
- Conflict resolution
- Scheduling coordination
- Food services management
- Cash handling
- Orientation and onboarding
Timeline
Restaurant Supervisor
Henry Doorly Zoo and Aquarium
10.2025 - 03.2026
Restaurant Manager
Raising Cane's Restaurants
10.2019 - 09.2025
High School Diploma -
Metropolitan Community College