Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Rock

Fremont

Summary

Experienced Dental Insurance Coordinator with strong background in managing dental insurance claims, appeals, and eligibility verifications. Strengths include understanding of dental procedures, billing codes, and insurance policies. Known for improving claim approval rates, reducing denials and streamlining administrative processes. Committed to supporting team goals while ensuring optimal patient satisfaction.

Overview

28
28
years of professional experience
1993
1993
years of post-secondary education

Work History

Dental Insurance Coordinator

Fremont Family Dentistry
Fremont
12.2023 - Current
  • Verify dental coverage & benefits
  • Send/receive dental claims
  • Send monthly statements

Front Desk/Insurance

Nebraska Micro-endodontics
Omaha
11.2022 - 07.2023
  • Managed front desk operations by greeting patients and visitors upon arrival.
  • Coordinated appointment scheduling to enhance efficiency and reduce wait times.
  • Maintained patient records by performing accurate data entry into electronic systems.

Dental Office Manager

Dr Joel Janssen
Papillion
08.1997 - 12.2022
  • Dental Assistant X-ray & polishing certified
  • Front Office Manager

Education

Fremont Bergan
Fremont, NE

Skills

  • Verifying insurance
  • Processing claims
  • Data management
  • Appointment scheduling
  • X-ray & polish certified
  • Open Dental - 2yrs
  • Endovision - 7mo
  • Easy Dental/Dentrix - 25yrs

Timeline

Dental Insurance Coordinator

Fremont Family Dentistry
12.2023 - Current

Front Desk/Insurance

Nebraska Micro-endodontics
11.2022 - 07.2023

Dental Office Manager

Dr Joel Janssen
08.1997 - 12.2022

Fremont Bergan
Erin Rock