Ethan Glowacki
ELKHORN
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed through the combination of the previous work experiences. Proven ability to efficiently manage deliveries and maintain high cleanliness standards. Recognized for problem-solving and time management, ensuring customer satisfaction and operational excellence in fast-paced environments. Reliable, punctual, and skilled in solving customer service related issues and interactions.
Overview
8
8
years of professional experience
Work History
Pizza Delivery Driver/Dishwasher
Don Carmelo's Pizzeria
09.2023 - Current
- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Maintained accurate records of deliveries and payments for reconciliation purposes.
- Helped maintain and keep clean dishes as well as putting them away.
- Managed customer interactions, ensuring satisfaction and addressing concerns promptly.
- Delivered pizzas efficiently while adhering to safety and traffic regulations.
Golf Pro Shop Assistant/Outdoor Staff Member
Indian Creek Golf Club
03.2022 - Current
- Assisted customers with product selection and inquiries in a fast-paced retail environment.
- Maintained cleanliness and organization of merchandise displays to enhance customer experience.
- Processed transactions efficiently using point-of-sale systems to ensure accuracy and speed.
- Supported inventory management by restocking shelves and tracking inventory levels regularly.
- Developed knowledge of golf equipment and apparel to provide informed recommendations to customers.
- Collaborated with team members to create a welcoming atmosphere for all guests in the pro shop.
- Implemented targeted marketing initiatives to raise awareness about special promotions or upcoming events at the golf facility.
- Managed inventory levels and organized merchandise displays for optimal visibility.
- Assisted customers with product selection, enhancing overall shopping experience.
Window Washer
Squeegee Squad
02.2020 - 05.2021
- Operated high-reach equipment to clean windows safely and efficiently.
- Inspected surfaces for damage, ensuring thorough cleaning and maintenance.
- Collaborated with team members to optimize workflow and improve safety protocols.
- Conducted regular equipment maintenance checks to ensure operational readiness.
- Implemented quality control measures to uphold high cleanliness standards on projects.
- Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
Food Runner
Laszlo Hotel
01.2020 - 02.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Pizza Maker/Dish Washer
Artisan Pizza
09.2019 - 12.2019
- Crafted high-quality pizzas using traditional methods and fresh ingredients.
- Managed pizza preparation workflow to ensure timely order completion during peak hours.
- Trained new staff on pizza-making techniques and kitchen safety protocols.
- Maintained cleanliness and organization of the kitchen to meet health standards.
Head Dishwasher/Prep Cook
Parker Garage
05.2018 - 01.2019
- Oversaw dishwashing operations, ensuring compliance with health and safety standards.
- Trained and mentored junior staff on efficient dishwashing techniques and equipment use.
- Implemented workflow improvements, reducing turnaround time for clean dishware.
- Collaborated with kitchen staff to maintain cleanliness and organization in work areas along with culinary help.
Food Runner/Restaurant Busser
Fan Draught
06.2017 - 05.2018
- Delivered food and beverage orders to guests efficiently and accurately.
- Collaborated with kitchen staff to ensure timely meal preparation and service.
- Maintained cleanliness and organization of dining areas during service shifts.
Education
Bachelor of Arts - Communication Studies
University of Nebraska At Omaha
Omaha, NE12-2026
Associate of Arts - General Studies
Metropolitan Community College
Elkhorn12-2023
High School Diploma -
Legend High School
Parker, CO05-2020
Skills
- Customer service
- Money handling
- Memory skills
- Efficient delivery
- Strong work ethic
- Attention to detail
- Time management
- Cleaning and sanitizing
- Problem-solving
- Stress tolerance
Timeline
Pizza Delivery Driver/Dishwasher
Don Carmelo's Pizzeria
09.2023 - Current
Golf Pro Shop Assistant/Outdoor Staff Member
Indian Creek Golf Club
03.2022 - Current
Window Washer
Squeegee Squad
02.2020 - 05.2021
Food Runner
Laszlo Hotel
01.2020 - 02.2020
Pizza Maker/Dish Washer
Artisan Pizza
09.2019 - 12.2019
Head Dishwasher/Prep Cook
Parker Garage
05.2018 - 01.2019
Food Runner/Restaurant Busser
Fan Draught
06.2017 - 05.2018
Bachelor of Arts - Communication Studies
University of Nebraska At Omaha
Associate of Arts - General Studies
Metropolitan Community College
High School Diploma -
Legend High School