Ethan Wibben
Wayne
Summary
Reliable team member with a strong work ethic and integrity. Experienced in maintaining cleanliness and organization while delivering exceptional customer service. Ready to leverage skills in a dynamic role to drive customer satisfaction and operational success.
Overview
6
6
years of professional experience
Work History
Cashier
Dairy Queen Grill & Chill
Wayne, NE
12.2023 - Current
- Processed customer transactions accurately using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries efficiently, ensuring satisfaction through effective communication.
- Monitored stock levels of supplies, requesting replenishment when necessary for smooth operations.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Maintenance Crew Member
Wayne State College
Wayne, NE
06.2022 - 08.2023
- Conducted routine inspections of facilities to ensure safety and compliance with maintenance standards.
- Operated machinery and tools effectively for various maintenance tasks, enhancing operational efficiency.
- Collaborated with team members to execute preventive maintenance schedules, reducing downtime on critical equipment.
- Assisted in training new crew members on best practices for tool usage and safety protocols.
- Responded promptly to emergency repair requests, minimizing disruption to campus activities and services.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed routine maintenance checklist.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
Lawncare Maintenance Worker
Hytrek Lawn Service
Wayne, NE
06.2020 - 08.2021
- Operated lawn care equipment including mowers and trimmers to maintain client properties.
- Executed landscape maintenance tasks such as edging, weeding, and mulching for aesthetic improvement.
- Inspected lawns for pests and diseases, recommending treatments to enhance health and appearance.
- Collaborated with team members to ensure timely completion of scheduled lawn care services.
- Trained new employees on proper equipment use and safety protocols to uphold service quality.
- Provided exceptional customer service by addressing client inquiries and resolving concerns promptly.
- Enhanced lawn health by implementing proper mowing, fertilizing, and irrigation techniques.
- Assisted with seasonal cleanup efforts including leaf removal, mulching, pruning, and snow removal when necessary.
- Collaborated with team members to complete large-scale landscaping projects on time and within budget constraints.
Education
High School Diploma -
Wayne High School
Wayne, NE05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Professionalism and courtesy
Timeline
Cashier
Dairy Queen Grill & Chill
12.2023 - Current
Maintenance Crew Member
Wayne State College
06.2022 - 08.2023
Lawncare Maintenance Worker
Hytrek Lawn Service
06.2020 - 08.2021
High School Diploma -
Wayne High School