Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fritz Nuffer

North

Summary

Detail-oriented Quality Assurance Specialist with expertise in staff training, program documentation, and case management. Proven track record in enhancing service delivery for individuals with disabilities.

Overview

39
39
years of professional experience

Work History

Quality Assurance/Training Specialist

North Platte Opportunity Center
North Platte, NE
04.2024 - 07.2026

Training new staff

Tracking staff trainings

Ensuring program documentation is up to date: Day and Residential

Participated in safety meetings.

Ensuring medication documentation is up to date residentially

Sponsor for Aktion Club

Attended weekly Kiwanis meetings

Worked with supported employment individuals

Orientation Counselor

Nebraska Commission for the Blind and Visually Impaired
North Platte, NE
02.2015 - 04.2024
  • Facilitated orientation sessions for visually impaired clients to enhance their independence and confidence.
  • Developed personalized adjustment plans, ensuring tailored support for individual needs and goals.
  • Collaborated with community organizations to provide resources and improve client access to services.
  • Trained new staff on best practices for supporting blind and visually impaired individuals effectively.
  • Kept case notes up to date.

Stockman/Asset Protection Customer Host

Walmart
North Platte, NE
11.2003 - 07.2022

Picked up carts in the parking lot

Carry-outs for customers

Verified receipts with customers items

Other duties as assigned

Service Coordinator

Nebraska Health Human Services
Omaha, NE
07.2014 - 02.2015
  • Coordinated service delivery for clients, ensuring access to essential health resources.
  • Streamlined communication between multidisciplinary teams to enhance client support services.
  • Developed and maintained comprehensive case documentation to ensure compliance with regulatory standards.
  • Conducted interviews to collect individual information
  • Coordinated and oversaw the delivery of services
  • Ensured medical, legal, and financial services were met.

Disability Specialist

Nebraska Health Human Services
North Platte, NE
05.1997 - 07.2014
  • Assessments to determine eligibility for Developmental Disabilities
  • Lead discussion for individual dispute resolution with the administrator
  • Interacted with individuals/families from diverse backgrounds.
  • Participated in the appeal process.
  • Secure/maintain federal funding for individuals on the waivers.

Service Coordinator

Nebraska Health Human Services
North Platte, NE
06.1987 - 05.1997
  • Facilitated training sessions for new staff on operational procedures and client management systems.
  • Implemented process improvements that increased efficiency in service coordination workflows.
  • Led initiatives to assess and address client needs, improving overall satisfaction rates.
  • Facilitate meetings
  • Perform intake meetings
  • Ensured medical, legal, and financial services were met

Education

Bachelor of Arts - Psychology

Doane University
Crete, NE
06-1987

Skills

    Meeting facilitation

    Case management

    Organizaitonal skills

    Problem solver

    Self motivator

    Punctual

    Excellent verbal/written skills

    Community awareness

    Attention to details

Timeline

Quality Assurance/Training Specialist

North Platte Opportunity Center
04.2024 - 07.2026

Orientation Counselor

Nebraska Commission for the Blind and Visually Impaired
02.2015 - 04.2024

Service Coordinator

Nebraska Health Human Services
07.2014 - 02.2015

Stockman/Asset Protection Customer Host

Walmart
11.2003 - 07.2022

Disability Specialist

Nebraska Health Human Services
05.1997 - 07.2014

Service Coordinator

Nebraska Health Human Services
06.1987 - 05.1997

Bachelor of Arts - Psychology

Doane University
Fritz Nuffer