Gabriela Hernandez
Lincoln,NE
Summary
Dynamic retail professional with a proven track record at Disneyland Resort, excelling in customer engagement and cash handling accuracy. Fluent in Spanish, adept at enhancing customer satisfaction and loyalty. Collaborated effectively to exceed sales targets, showcasing strong teamwork and communication skills. Consistently maintained a positive demeanor, driving exceptional service and operational efficiency.
Overview
4
4
years of professional experience
Work History
Retail Associate
Disneyland Resort
Anaheim, CA
08.2023 - 02.2026
- Assisted guests with inquiries and provided exceptional customer service experiences.
- Operated cash register efficiently, ensuring accurate transactions and balanced cash drawers.
- Maintained merchandise displays, enhancing visual appeal and promoting product sales.
- Collaborated with team members to streamline inventory management processes.
- Executed daily opening and closing procedures, ensuring store readiness for operations.
- Resolved guest complaints effectively, enhancing overall satisfaction and loyalty to brand.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Style Consultant
Target
Cerritos, CA
06.2022 - 08.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Skills
- Reliable
- Maintains customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Good verbal and written communication
- Good teamwork and collaboration
- Good time management
- Amazing customer assistance
- Fluent in Spanish
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Associate
Disneyland Resort
08.2023 - 02.2026
Style Consultant
Target
06.2022 - 08.2023