Gabrielle Munger
Omaha
Summary
Compassionate professional with a strong background in appointment management and administrative support. Expertise in coordinating care services and fostering client relationships to enhance satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Advanced Medical Support Assistant
Veterans Affairs
Omaha
12.2024 - Current
- Managed patient appointments and schedules to optimize clinic operational efficiency.
- Coordinated care services for veterans while addressing health inquiries promptly.
- Processed medical records, ensuring confidentiality of patient information at all times.
- Facilitated effective communication among healthcare teams to meet diverse patient needs.
Family Support Worker
Child Saving Institute
Omaha
01.2024 - 12.2024
- Delivered support and education to young parents and children through empathetic parenting techniques and evidence-based curriculum.
- Collaborated with community resource providers to establish partnerships and enhance service availability.
- Advocated for clients facing educational, housing, or mental health challenges by providing referrals and case management.
- Provided emotional support to families in crisis situations.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
Intake Coordinator
Project Harmony
Omaha
11.2021 - 11.2022
- Delivered education and support to high-risk youth and families through treatment strategies and referrals.
- Coordinated intake processes for new clients, including scheduling assessments and managing paperwork.
- Participated in monthly multidisciplinary team meetings to enhance collaboration with system and community partners.
- Maintained communication with caregivers to update on client progress and identify additional services required.
Intensive In-Home Specialist
OMNI Inventive Care
Omaha
04.2021 - 11.2021
- Developed individualized care plans reflecting client needs and family feedback.
- Monitored client progress, documenting observations for continuous assessment.
- Trained caregivers on effective communication and behavior management strategies.
- Fostered positive client relationships through empathetic support.
- Engaged clients in activities enhancing self-sufficiency and independence at home.
Education
Bachelor of Science - Childhood Education and Family Advocacy
University of Nebraska at Kearney
Kearney, NE12.2020
Associate of Science - Health Information Management Systems
Metropolitan Community College
Omaha, NE05.2017
MBA - Business Administration And Management
University of Nebraska At Omaha
Omaha, NESkills
- Appointment management
- Administrative support
- Resource collaboration
- Attention to detail
- Professional ethics
- Team collaboration
- Communication and networking
- Multitasking and time management
- Service planning
- Documentation management
Timeline
Advanced Medical Support Assistant
Veterans Affairs
12.2024 - Current
Family Support Worker
Child Saving Institute
01.2024 - 12.2024
Intake Coordinator
Project Harmony
11.2021 - 11.2022
Intensive In-Home Specialist
OMNI Inventive Care
04.2021 - 11.2021
Bachelor of Science - Childhood Education and Family Advocacy
University of Nebraska at Kearney
Associate of Science - Health Information Management Systems
Metropolitan Community College
MBA - Business Administration And Management
University of Nebraska At Omaha
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