Dynamic and dedicated professional with a strong work ethic, honed at Walmart, excelling in customer service and building relations. Proven ability to enhance customer experiences and maintain operational efficiency. Skilled in transaction handling and effective multitasking, consistently achieving team goals while fostering positive customer relationships. Able to communicate in Spanish, enhancing communication with diverse clientele.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cart Attendant
Walmart
05.2024 - 08.2024
Collected and organized shopping carts from parking lot to store entrance.
Assisted customers with cart retrieval and provided friendly service.
Maintained cleanliness of cart area to ensure safety and organization.
Monitored cart inventory levels to facilitate efficient operations.
Utilized equipment for transporting carts efficiently across store premises.
Reported maintenance issues for carts to management promptly.
Cleared parking lot of litter and foreign debris.
Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
Sales Associate
J. Crew Factory
11.2023 - 04.2024
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained visual merchandising standards to promote brand aesthetics and drive sales.
Processed transactions accurately and efficiently using point of sale systems.
Collaborated with team members to achieve daily sales goals and maintain store operations.
Stocked merchandise and organized inventory to ensure timely replenishment on sales floor.
Built relationships with customers to encourage repeat business.
Handled customer returns and exchanges professionally, resolving issues to foster customer satisfaction.
Front of House Employee
Freddy's Frozen Custard & Steakburgers
04.2021 - 04.2023
Delivered exceptional customer service in fast-paced dining environment.
Managed cash register operations, ensuring accurate transactions and balanced tills.
Maintained cleanliness and organization of dining area to enhance guest experience.
Assisted with food preparation, adhering to quality standards and safety protocols.
Collaborated with team members to streamline order processing and reduce wait times.
Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Helped guests at tables when in need of assistance.
Education
Bachelor in Biomedical Sciences - Biomedical Sciences
Brigham Young University - Idaho
Rexburg, ID
12-2028
High School Diploma -
Lincoln Southwest High School
Lincoln, NE
05-2024
Skills
Customer service
Cash handling
Cart organization
Inventory management
Team collaboration
Cleanliness maintenance
Product knowledge
Equipment operation
Customer engagement
Strong work ethic
Certification
CNA - Certified Nurse Assistant
Languages
Spanish
Professional Working
Timeline
Cart Attendant
Walmart
05.2024 - 08.2024
Sales Associate
J. Crew Factory
11.2023 - 04.2024
Front of House Employee
Freddy's Frozen Custard & Steakburgers
04.2021 - 04.2023
Bachelor in Biomedical Sciences - Biomedical Sciences