Georgia Lawrence
Plattsmouth
Summary
Dedicated professional offering experience contributing to team success. Friendly, outgoing and reliable professional in restaurant industry with background in cooking and management responsibilities. Passionate about maximizing kitchen productivity.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Casey's
La Vista
03.2022 - Current
- Managed kitchen operations, ensuring compliance with food safety regulations.
- Supervised staff, scheduling shifts and training new employees.
- Developed menus, incorporating seasonal ingredients and customer preferences.
- Ordered supplies, maintaining inventory levels for kitchen efficiency.
- Monitored food preparation processes, adhering to quality standards and recipes.
- Resolved customer complaints regarding food quality and service issues.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Motivated kitchen staff by establishing goals to increase productivity and quality.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
Assistant Manager
Casey's
La Vista
03.2022 - Current
- Assisted management in daily operations and team coordination.
- Collaborated with departments to improve workflow efficiency.
- Handled customer inquiries and resolved issues promptly.
- Conducted regular inventory checks and maintained stock levels.
- Supported team meetings by preparing agendas and notes.
- Monitored compliance with safety regulations and standards.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
Skills
- Food safety compliance
- Menu development
- Inventory management
- Staff training
Timeline
Kitchen Manager
Casey's
03.2022 - Current
Assistant Manager
Casey's
03.2022 - Current