Gerald Duncan
Omaha
Summary
Dynamic Store Director at SpartanNash with a proven track record in sales performance enhancement and staff leadership. Successfully optimized merchandising strategies, boosting brand awareness and customer loyalty. Expert in inventory control and budget administration, consistently exceeding targets through proactive KPI management and effective team development.
Overview
9
9
years of professional experience
Work History
Store Director
SpartanNash
06.2016 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on initiatives aimed at increasing brand presence in local markets.
- Optimized merchandising layouts based on shopper insights and market trends leading to enhanced product visibility.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
Education
Omaha Central
Omaha, NE05-1994
Skills
- Sales performance enhancement
- Vendor relationship development
- Staff leadership
- Brand awareness
- Store operations
- Retail management
- Finance and accounting
- Sales promotions
- Inventory control
- Policies and procedures
- Store opening and closing
- Budget administration
Timeline
Store Director
SpartanNash
06.2016 - Current
Omaha Central
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