Grant Bergman

Built and launched an AI-powered receptionist platform that has handled 500+ live test calls, successfully completing bookings, intake questions, and caller information capture.

Developed customizable call flows, service menus, and dynamic availability logic for small-business use cases including dental offices, gyms, salons, contractors, and medical practices.

Engineered the system using FastAPI, Twilio Voice, ElevenLabs TTS, REST APIs, and a SQLite backend, enabling scalable onboarding and multi-client support.

Designed a subscription model targeting $500–$1,000 per month per business, offering a cost-effective alternative to traditional receptionists and call centers.

Conducted live demos and outreach to local businesses, gathering feedback, validating product-market fit, and refining the platform based on real performance data.

Built internal tools for analytics, appointment logs, customer profiles, and call summaries to support recurring revenue and client retention.

• Built and scaled a sports-analytics platform to 4,000+ members, including a paid VIP tier priced at $35/month.
• Grew the VIP subscription base to 120–150 active paying members, generating $4,000–$5,000 in monthly recurring revenue and over $100K total revenue in two years.
• Developed automated content systems (Canva, AI, Zapier) delivering daily pick graphics, insights, and updates to thousands of users.
• Drove consistent customer acquisition through Instagram, TikTok, and Discord, converting daily viewers into high-retention paid subscribers.
• Analyzed ROI, performance trends, and user behavior to refine strategy, improve win rates, and boost customer lifetime value.
• Managed brand identity, marketing campaigns, partnerships, and all customer communication across platforms.

• Assisted customers with technology purchases, explained product features, and guided decision-making in a high-traffic retail environment.
• Met sales goals, handled transactions, and provided support for electronics, gaming, and mobile devices.
• Strengthened communication and customer-service skills through daily interaction with diverse buyers.