Gunnar Jackson
Gering
Summary
Dynamic leader with extensive experience at Union Pacific Railroad, adept in operations management and team leadership. Excelled in enhancing safety, boosting employee morale, and driving efficiency through strategic planning and agile methodologies. Skilled in customer service and complex problem-solving, consistently achieving departmental goals and fostering a culture of continuous improvement and collaboration.
Overview
8
8
years of professional experience
Work History
Manager of Train Operations
Union Pacific Railroad
07.2017 - Current
- Streamlined communication processes to foster transparency among departments.
- Conducted performance evaluations to identify areas for employee growth.
- Implemented training programs for enhanced employee skills.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Manager of Locomotive Maintenance
Union Pacific Railroad Co
05.2020 - 09.2021
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Education
No Degree - Biology
Chadron State College
Chadron, NEHigh School Diploma -
Bridgeport High School
Bridgeport, NESkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Task delegation
- Operations management
- Performance management
- Staff development
- Safety procedures
Timeline
Manager of Locomotive Maintenance
Union Pacific Railroad Co
05.2020 - 09.2021
Manager of Train Operations
Union Pacific Railroad
07.2017 - Current
No Degree - Biology
Chadron State College
High School Diploma -
Bridgeport High School
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