HAFSO IBRAHIM
Omaha
Summary
Experienced cybersecurity student with ISC2 Certified in Cybersecurity certification and hands-on experience as a Help Desk worker providing IT support. Proficient in Python, Bash, SIEM tools, and secure system configuration. Eager to contribute knowledge and expertise to protect organizations from cyber threats.
Overview
1
1
Certification
Work History
Student IT Help Desk Worker
University of Nebraska at Omaha
09.2024 - Current
- Provide secure, efficient technical support to staff, students, and faculty, ensuring high customer satisfaction
- Manage and resolve IT tickets, adhering to strict data security protocols and confidentiality
- Troubleshoot network and system issues
- Collaborate with IT teams to communicate solutions, enhancing problem-solving and interpersonal skills
Education
Bachelor of Science - Cybersecurity
University of Nebraska at Omaha
05.2026
Skills
- Python
- Bash
- PowerShell
- Linux
- SIEM tools
- Networking basics
- Microsoft Office 365
- Incident response
- Threat detection
- Problem-solving
- Communication
- Collaboration
- Adaptability
Certification
ISC2 Certified in Cybersecurity
Timeline
Student IT Help Desk Worker
University of Nebraska at Omaha
09.2024 - Current
ISC2 Certified in Cybersecurity
Bachelor of Science - Cybersecurity
University of Nebraska at Omaha
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