Hailee Peterson
Bennington
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Server
the Weekend Bar and Grill
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Tanks Bar and Grill
04.2024 - Current
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
The Warehouse
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/to Go
Olive Garden Restaurant
07.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Scooters
01.2023 - 04.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Controlled line and crowd with quick, efficient service.
Barista
Scooters
10.2021 - 08.2022
Education
University of Nebraska - Lincoln
Lincoln, NE 08.2022 - 05.2026
High-school Degree: General Education -
Bennington High School
Bennington, NE05.2022
Skills
- Menu Memorization
- Guest Satisfaction
- Cool Under Pressure
- Workflow Coordination
- Strong Work Ethic
- Cash Handling
- Professional Appearance
- Relationship Management
Timeline
Server
the Weekend Bar and Grill
05.2024 - Current
Server
Tanks Bar and Grill
04.2024 - Current
Server/to Go
Olive Garden Restaurant
07.2023 - 05.2024
Server
The Warehouse
05.2023 - Current
Barista
Scooters
01.2023 - 04.2023
University of Nebraska - Lincoln
08.2022 - 05.2026
Barista
Scooters
10.2021 - 08.2022
High-school Degree: General Education -
Bennington High School
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