Manage all client communications from prospect phase to event actualization
Negotiate group and event contracts, resulting in +$41,900 revenue in Q4
Coordinate and conduct site tours with prospective clients
Research and identify potential clients seeking travel accomodations and event space
Develop and distribute event surveys to gather feedback and assess event success
Service corporate and social room blocks and events, totaling +$93,000 of actualized revenue in Q4
Events Manager
Courtyard Omaha Downtown/Old Market Area
08.2023 - 08.2024
Successfully crafted and implemented a new and appealing catering menu, resulting in increased gains in food and beverage sales
Act as a liaison between salesperson and client throughout event process to deliver seamless results
Top performer in property lead generation, resulting in +$20,000 actualized revenue in Q4
Forecast room blocks and monitor pick-up to ensure accuracy and provide revenue estimates
Upgraded catering setups to align with current trends and elevate the guest experience
Coordinated and executed booth setup at Omaha Bridal Expo, generating 150+ prospective leads and increasing event bookings
Sales Coordinator
Embassy Suites Omaha-Omaha
05.2023 - 08.2023
Provided support to sales staff with administrative tasks via Delphi software
Promptly assisted existing and potential clients with inquiries
Successfully managed over 50 group blocks, consistently meeting deadlines for cutoff reminders, leading to increased booking efficiency and client satisfaction
Special Events Lead (Seasonal)
Gaylord Rockies Hotel & Resort
10.2022 - 01.2023
Led new employee orientations, while also educating employees on ShoWare ticket sales software
Managed escalated guest matters in a professional manner, ultimately to result in guest satisfaction
Education
BBA - Marketing
University of Nebraska At Omaha
Certification
Digital Marketing & E-Commerce Certificate, Google Career Certificates
Affiliations
Vice Chairwoman - Marriott Next Gen Business Council: Greater Omaha - Lincoln • 2024
Timeline
Sales & Conference Services Manager
Magnolia Hotel Omaha
08.2024 - Current
Events Manager
Courtyard Omaha Downtown/Old Market Area
08.2023 - 08.2024
Sales Coordinator
Embassy Suites Omaha-Omaha
05.2023 - 08.2023
Special Events Lead (Seasonal)
Gaylord Rockies Hotel & Resort
10.2022 - 01.2023
Digital Marketing & E-Commerce Certificate, Google Career Certificates