HALLIE HOLDEMAN
KEARNEY,NE
Summary
Knowledgeable and professional. Skilled in administrative support, accounts payable, and customer service. Excel in management style roles. Ability to handle sensitive information effectively. Strong writing and communication skills. Dedicated and focused on reaching my goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Office Manager
Nurses Incorporated
03.2022 - Current
- Handle employee's schedule and fill facility's open shifts
- Review applications in a timely manner
- Phone screen potential employees
- Run background checks and license checks
- Handle calls from employees/ facilities
- Check employee's monthly schedules
- Run end of month checks for fraud and sex offender registry against all employee's
- Schedule Friday 5pm-Monday at 6p
- Handle sensitive information for facilities and employees
Accounts Payable
Blueprint Engines
10.2021 - 02.2023
- Matching invoices to pack slips
- Worked closely with company buyer/AR/Controller
- Staying on task, organized and making deadlines
- Daily invoices for vendors
- Handling credit card transactions and documenting those transactions
- Responsible for weekly check runs/ Handle company checks
- Reconcile vendors statements/ Making sure accounts are up to date
Server
APPLEBEES
01.2019 - 01.2022
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerance
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins
- Managed closing duties, including restocking items and reconciling cash drawers
Consumer Loan Specialist
Bank of the West
10.2016 - 07.2018
- Performed daily maintenance of the loan applicant database
- Delivered prompt, accurate and excellent customer service
- Fielded incoming phone calls from customers and directed to corresponding departments or individuals for assistance
- Informed customers on billing procedures, processed payments and provided assistance to set up payment options
- Reviewed account and service histories to identify trends and unaddressed issues
- Communicated with supervisors to escalate customer concerns, store issues and inventory requirements
- Documented conversations with customers in HOST to track requests, problems and solutions offered
- Addressed customer service inquiries quickly and accurately
- Responsible for emailed or faxed requests from supervisors
Education
Associate Applied Science - Business Administration- Accounting
Central Community College
Kearney, NE12.2024
Some College -
Metropolitan Community College
Omaha, NE11.2024
Certificate of Achievement - Business Administration- Bookkeeping
Central Community College
Kearney, NE08.2024
Certificate of Achievement - Business Administration and Supervisory Management
Central Community College
Kearney, NE05.2023
High School Diploma -
Millard South High School
Omaha, NE01.2013
Skills
- Team leadership
- High-energy attitude
- Call center experience
- Accounts Payable Experience
- Business Administration
- Accounting skills
- Problem-solving abilities
- Organizational strengths
- Microsoft/Excel Skills
- Supervisory Management
Certification
- Certificate of Achievement: Business Administration and Supervisory Management, 05/04/23
- Certificate of Achievement: Business Administration- Bookkeeping, 08/02/24
Awards
J.D Power Associate Award, Exceptional customer service survey on handling customers accounts with accuracy every time
Timeline
Office Manager
Nurses Incorporated
03.2022 - Current
Accounts Payable
Blueprint Engines
10.2021 - 02.2023
Server
APPLEBEES
01.2019 - 01.2022
Consumer Loan Specialist
Bank of the West
10.2016 - 07.2018
Some College -
Metropolitan Community College
High School Diploma -
Millard South High School
Associate Applied Science - Business Administration- Accounting
Central Community College
Certificate of Achievement - Business Administration- Bookkeeping
Central Community College
Certificate of Achievement - Business Administration and Supervisory Management
Central Community College
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