HANNAH WALKER
Omaha
Summary
Results-driven Area Manager of Operations known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and process optimization to drive operational excellence. Excel in communication, problem-solving, and adaptability, skills critical for managing diverse teams and achieving organizational goals. Committed to leveraging these abilities to enhance operational efficiency and team performance.
Overview
4
4
years of professional experience
Work History
Area Manager of Operations
Amazon
Omaha
08.2024 - Current
- Performed regular audits of facility operations to ensure compliance with industry regulations and Amazon standards, consistently achieving a 99.6% proficiency rating in operational accuracy and regulatory adherence.
- Led a high-impact department responsible for processing, safeguarding, and tracking over 30 million units, overseeing the daily performance of 4,300 robots and managing labor costs for a workforce with a $71K hourly wage base.
- Directed a team of 160+ associates and leaders, fostering a culture of collaboration, accountability, and facilitating cross-functional communication across supply chain, operations, and robotics teams, resolving bottlenecks and optimizing workflows to increase operational efficiency and reduce interdepartmental delays.
- President of Women at Amazon affinity group, driving DEI initiatives, organizing professional development events, and increasing member engagement by 40%.
Logistics Operations Specialist
Expeditors
Kansas City
12.2021 - 07.2024
- Communicate timely and professional responses to provide exceptional customer service to external clients including relevant supply chain changes and world news.
- Manage accounts by completing projects, collaboration with managers, creating detailed Internal and external reports and establishing a reliable point of contact.
- Represent Expeditors through excellent organizational skills, reliability, with professional attitude and attire.
Assistant Manager
Vector Marketing
Kansas City
02.2021 - 09.2021
- Manage a team of ten to grow the company in both sales and sales representatives by daily check-ins, accountability, and organization to reach weekly goals and ensure team success.
- Acquired the Presidents Club Letter from Vector Marketing's CEO for reaching sales quotas.
- Execute positive customer relationships through strategic planning and social skills to enhance customer trust and loyalty while selling company products.
Education
Bachelor of Science - Business Administration, Supply Chain Management
University of Nebraska-Lincoln
Lincoln, NE05.2024
Skills
- Microsoft Suite
- PowerBI
- JSTOR
- Crystal Ball
- Simio
- Knowledge of cash operations
- Supply chain logistical software
- Standard operating procedures
- Strategic planning
- Inventory monitoring
- Compliance auditing
- Operational efficiency
Timeline
Area Manager of Operations
Amazon
08.2024 - Current
Logistics Operations Specialist
Expeditors
12.2021 - 07.2024
Assistant Manager
Vector Marketing
02.2021 - 09.2021
Bachelor of Science - Business Administration, Supply Chain Management
University of Nebraska-Lincoln
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