Harrison Gilliam
Lincoln
Summary
Dynamic professional with a strong work ethic and integrity, experienced as a Cashier at HyVee Foods. Proven ability to deliver exceptional customer service and assist with inquiries, enhancing customer satisfaction. Skilled in time management and conflict resolution, ensuring a positive experience for all clients.
Overview
9
9
years of professional experience
Work History
Cashier
HyVee Foods
08.2019 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reconciliations.
- Assisted customers with inquiries, providing exceptional service and product recommendations.
- Handled returns and exchanges per company policy, enhancing customer satisfaction.
Student Loan Advisor
Nelnet
08.2019 - Current
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of premises to ensure compliance with regulations.
- Documented incidents and maintained accurate records for reporting purposes.
- Assisted in de-escalating conflicts and resolving disputes among inmates.
Case Manager
Nebraska Department Of Correctional Services
10.2016 - 07.2019
- Monitored inmate behavior to maintain safety and security within facility.
- Conducted regular inspections of premises to ensure compliance with regulations.
- Documented incidents and maintained accurate records for reporting purposes.
- Assisted in de-escalating conflicts and resolving disputes among inmates.
Education
Associate of Science - Criminal Justice
ITT Technical Institute
Omaha, NE10.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
Timeline
Cashier
HyVee Foods
08.2019 - Current
Student Loan Advisor
Nelnet
08.2019 - Current
Case Manager
Nebraska Department Of Correctional Services
10.2016 - 07.2019
Associate of Science - Criminal Justice
ITT Technical Institute