Hayden Batchelder
Omaha
Summary
Dynamic medical professional with extensive experience at Nebraska Medical Center, excelling in patient management and electronic health records. Proven ability to enhance patient care through compassionate support and effective communication. Skilled in vital sign monitoring and workflow optimization, ensuring compliance with health and safety standards while fostering a positive environment for patients and families.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Examine medical
Omaha
07.2025 - Current
- Greeted patients and visitors with professionalism and warmth.
- Managed appointment scheduling and maintained accurate patient records.
- Assisted medical staff with administrative tasks and patient inquiries.
- Managed patient records using electronic health record systems.
- Performed basic laboratory tests and collected specimens for analysis.
Server
Basil Italian and ice cream
Gretna
07.2025 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took orders and accurately entered them into the POS system.
- Prepared and served food and beverages following safety guidelines.
- Maintained cleanliness of tables and dining areas throughout shifts.
Barista Manager
Starbucks
Omaha
07.2024 - 03.2025
- Managed daily operations and staff scheduling for high-volume coffee shop.
- Trained and mentored new baristas on beverage preparation techniques.
- Oversaw inventory management and ordered supplies to maintain stock levels.
- Ensured compliance with health and safety regulations in the café environment.
- Coordinated promotional events to boost sales and community engagement efforts.
- Analyzed customer feedback to refine service delivery and menu offerings.
Medical-surgical CNA/Patient Safety Attendant
Nebraska Medical Center
Omaha
10.2021 - 03.2025
- Provided direct patient care and assistance with daily living activities.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for patients and staff.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Certified Nursing assistant
PATHWAYS hospice inpatient unit
Fort Collins
07.2023 - 07.2024
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Provided compassionate personal care to patients in hospice settings.
- Supported emotional well-being through companionship and active listening.
- Supported grieving families by offering listening ear, compassion and kindness.
- Helped patients maintain dignity during difficult times.
- Provided physical, emotional and spiritual support to terminally ill patients and their families.
Education
Some College (No Degree) - healthcare
Clarkson Collge
Omaha, NESkills
- Patient management
- Electronic health records
- Specimen collection
- Medical terminology
- Vital sign monitoring
- Customer relationship management
- Problem solving
- Telephone etiquette
- Workflow optimization
- Health and safety compliance
Certification
- America red cross BLS certification
- Certified Nursing assistant
Languages
English
Professional
Affiliations
- Photography and film
- Creatives arts
Timeline
Medical Receptionist
Examine medical
07.2025 - Current
Server
Basil Italian and ice cream
07.2025 - Current
Barista Manager
Starbucks
07.2024 - 03.2025
Certified Nursing assistant
PATHWAYS hospice inpatient unit
07.2023 - 07.2024
Medical-surgical CNA/Patient Safety Attendant
Nebraska Medical Center
10.2021 - 03.2025
Some College (No Degree) - healthcare
Clarkson Collge
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