Heather Johnston

• Responsible for Accounts Receivable process for accounting department
• Daily AR process to ensure customer payments are posted/applied correctly
• Research customer requests and advise of resolution
• Monthly general ledger reconciliations for revenue accounts
• Creation of customer invoicing and followup to ensure timely payments for other departments
• Maintain data for aging report, bad debt allowance, and deferred revenue

• Daily/monthly bank account reconciliations for both cash and general ledger
• Wire/Check/ACH processing - incoming & outgoing
• Accounts Receivable experience on Work Day and Great Plains
• Outstanding/stale dated check resolution
• General Ledger/Bank Transaction coding in various systems
• Positive Pay item resolution
• Research request processing with recommendations of resolution
• Backup for all team members and manager as needed

• Posted incoming checks and create daily deposits
• Research of returned payments with recommendations of resolution
• Scanning of payment documentation/check copies
• Daily bank account balancing

• Daily deposits of checks/cash with credit card processing
• Research of return checks with recommendations of resolution
• Sort incoming mail
• Verification of corporate credit card transactions - transactions posted to general ledger

• Review/research of client cases to determine modification of child support cases

• Update client accounts with updated incoming mail/faxes
• Front office reception - greeted/logging in of clients and ensured if proper
paperwork/documentation for child support cases

• Departmental research of issues with recommendations of resolution
• Daily monitoring of all bank accounts for quality assurance and transaction validity
• Quality assurance of all team daily work
• Monthly reconciliation of all bank accounts
• Data Entry of loan applications
• Loan Distribution for both students and colleges
• Origination and Servicing of student loan accounts