Heather Rodriguez
Grand Island
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Focus on team building and revenue growth.
Resourceful and resilient professional systematic about pursuing revenue opportunities and capturing new business with multifaceted strategies. Driven to always be improving numbers and driving business forward. Born connector and leader.
Overview
9
9
years of professional experience
Work History
Director of Sales
Ramada Midtown
Grand Island
05.2025 - Current
- Developed and implemented sales strategies to enhance revenue growth.
- Managed a team of sales professionals to achieve departmental goals.
- Analyzed market trends to identify new business opportunities.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Negotiated contracts with vendors, suppliers, distributors and other businesses.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Developed and implemented sales strategies to maximize revenue growth.
- Drafted creative marketing materials such as brochures, flyers and presentations.
Accountant
KDL Childcare
Grand Island
12.2017 - Current
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Gathered financial information, prepared documents, and closed books.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Managed the processing of new hires and terminations in the payroll system.
- Reconciled monthly payroll accounts to ensure accurate payments to employees.
- Performed quality checks on final payrolls prior to their transmission or distribution.
- Processed employee rehires, transfers, terminations and withholdings.
- Processed requests from employees related to direct deposit enrollment or address changes.
Food and Beverage Supervisor
Grand Island Casino Resort
Grand Island
05.2024 - 05.2025
- Supervised daily operations of food and beverage service areas.
- Trained and mentored staff on service standards and procedures.
- Coordinated inventory management and supply ordering for the department.
- Developed staff schedules to optimize coverage during peak hours.
- Trained new hires in proper food handling techniques and safety regulations.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Ordered supplies from vendors on a regular basis according to established guidelines.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
- Conducted daily staff meetings to discuss work performance, customer service issues and operational concerns.
- Managed food service sales, costs and budget administration to keep operations in line with financial targets.
Auditor
Hampton Inn By Hilton
Grand Island
01.2023 - 01.2024
- Analyzed data and findings to prepare reports detailing financial information.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Executed audit phases and entered data into accounting software for analysis.
New Business Account Executive
Principal Financial Services
Grand Island
10.2017 - 08.2018
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Set and achieved company defined sales goals.
- Recorded accurate and efficient records in customer database.
Education
Diploma - Standard
Grand Island Senior High School
Grand Island, NEBusiness Administration -
Central Community College
Grand Island, NESkills
- Time Management
- Speaking
- Accounting
- Audit Programs and Processes
- Bookkeeping
- Microsoft Outlook
- Effective Written and Verbal Communication
- Customer Data Confidentiality
- Accurate Recordkeeping
- Complaint Reviews
- Understanding Customer Needs
- Telephone Etiquette
- Cash Counting
- Customer Relations
- Cash Register Operations
- Valid Driver's License
- Ability to Work Independently
- Excellent Written and Oral Communication
- Office Procedures
- Human Resources Department Processes
- Scheduling Databases
- External Communications
- Data Entry
- Inventory Restocking
- Customer Loyalty
- Documentation and Recordkeeping
- Calendar Management
- Schedule Appointments
- Sales strategy
- Forecasting revenue
- Market analysis
- Financial reporting
- Account management
- Business development
- Relationship building
- Team leadership
- Negotiation skills
- Effective communication
- Problem solving
- Social media marketing
- Revenue growth
- Inventory management
- Food safety compliance
- Data analysis
- Staff training
- Labor management
- Service delivery management
- Menu pricing
- Food and beverage operations
- Money handling
- Employee supervision
- Financial management
- Maintain food safety
- Recruitment and hiring
Timeline
Director of Sales
Ramada Midtown
05.2025 - Current
Food and Beverage Supervisor
Grand Island Casino Resort
05.2024 - 05.2025
Auditor
Hampton Inn By Hilton
01.2023 - 01.2024
Accountant
KDL Childcare
12.2017 - Current
New Business Account Executive
Principal Financial Services
10.2017 - 08.2018
Diploma - Standard
Grand Island Senior High School
Business Administration -
Central Community College