Iker Villavicencio Valdez
Kearney
Summary
Dedicated professional with strong customer service skills. Proven ability to assist clients, ensure accuracy, and enhance satisfaction through efficient processes.
Overview
2
2
years of professional experience
Work History
Checker
Hy-Vee
10.2025 - 12.2025
- Verified accuracy of pricing and product information during checkout process.
- Assisted customers in locating items and resolving inquiries efficiently.
- Operated cash register, processed transactions, and maintained balanced cash drawer.
- Collaborated with team members to ensure smooth workflow during peak hours.
Barista
Scooters Coffee Shop
04.2024 - 07.2025
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workstations to ensure efficiency.
- Assisted customers with menu selections, enhancing overall satisfaction.
- Operated espresso machines and brewing equipment with precision and care.
- Collaborated with team members to streamline service processes during peak hours.
- Trained new staff on beverage preparation techniques and customer service standards.
Education
Bachelor of Science - Business Administration
University of Nebraska At Kearney
Kearney, NE03-2029
Skills
- Customer service
- Sales
- Accuracy and precision
- Error detection
Affiliations
Pi Kappa Alpha
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Checker
Hy-Vee
10.2025 - 12.2025
Barista
Scooters Coffee Shop
04.2024 - 07.2025
Bachelor of Science - Business Administration
University of Nebraska At Kearney