Isabela Hettenbaugh
lincoln
Summary
Proactive Patient Care Technician with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for enhancing patient satisfaction through compassionate care and reliability in fast-paced environments. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Bryan Health Medical Center
07.2024 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Cardiac Monitor Technician
Bryan Health, East Campus
07.2023 - 07.2024
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Collaborated with healthcare team to maintain quality patient care.
- Served as a dependable resource for nurses and other healthcare staff, providing guidance on proper lead placement and interpretation of cardiac monitor findings.
Distribution Technician
Bryan Health Medical Center
03.2022 - 07.2023
- Prioritized and rearranged tasks to meet changing demands.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Cashier
Russ's Market
09.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Fast Food Employee
McDonald's
06.2020 - 09.2020
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
Education
Associate of Science -
Southeast Community College
Lincoln, Nebraska, NE05-2027
High School Diploma -
Lincoln Southeast High School
Lincoln, NE05-2022
Skills
- Patient Observation
- Blood Glucose Testing
- EKG Interpretation
- CPR Certification
- Basic Life Support
- CNA Certification
- Dementia and Alzheimer's knowledge
- Vital signs monitoring
- Culturally-competent care
- Catheter Care
- Companionship and emotional support
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Life Support (BLS) Certification - American Heart Association.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Languages
Spanish
Professional Working
Russian
Elementary
Timeline
Patient Care Technician
Bryan Health Medical Center
07.2024 - Current
Cardiac Monitor Technician
Bryan Health, East Campus
07.2023 - 07.2024
Distribution Technician
Bryan Health Medical Center
03.2022 - 07.2023
Cashier
Russ's Market
09.2020 - 08.2021
Fast Food Employee
McDonald's
06.2020 - 09.2020
Associate of Science -
Southeast Community College
High School Diploma -
Lincoln Southeast High School
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