Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Brown

Lincoln

Summary

Dynamic barista shift lead with experience in supervising operations and training staff. Committed to fostering teamwork and delivering exceptional service to optimize customer experiences.

A friendly and reliable individual with strong work ethic and excellent customer service skills. Possesses basic food handling knowledge and cash handling abilities, ensuring efficient and accurate service. Committed to creating positive experience for patrons through attentive service and welcoming attitude.

Overview

4
4
years of professional experience

Work History

Concessions Worker

Colby Ridge
Lincoln, NE
05.2025 - Current
  • Operated point-of-sale systems for efficient transaction processing and customer service.
  • Managed inventory levels to ensure product availability and minimize waste.
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Implemented improvements in workflow to enhance service speed during peak hours.

Barista, Shift Lead, Kitchen

The Chocolate Season
Lincoln, NE
02.2024 - Current
  • Supervised daily barista operations, ensuring high-quality beverage preparation and customer service.
  • Trained new staff on coffee brewing techniques and store policies to enhance team efficiency.
  • Answered questions about store policies and addressed customer concerns.
  • Developed shift schedules, optimizing staff coverage during peak hours for improved service delivery.
  • Assisted customers with inquiries, providing product information and enhancing shopping experience.
  • Worked flexible schedule and extra shifts to meet business needs.

Catering Server

Chez Hay Catering
Lincoln, NE
01.2024 - Current
  • Provided exceptional customer service during events, ensuring guest satisfaction and seamless dining experiences.
  • Set up and arranged dining areas for events, adhering to specific client requirements and themes.
  • Coordinated with kitchen staff to ensure timely food service and quality presentation of menu items.

Note - I don't work there a lot, I just work when help is needed.

Detasseler

NATS Detasseling
Lincoln, NE
07.2022 - 08.2023
  • Implemented workflow improvements that enhanced productivity during peak harvest seasons.
  • Monitored crop conditions, identifying issues and adjusting practices to optimize yield quality.
  • Coordinated daily operations, ensuring timely completion of detasseling tasks across multiple fields.
  • Trained new employees on efficient detasseling techniques and equipment usage.
  • Worked long hours in the heat/rain/hard conditions

Education

High School Diploma -

Lincoln Southeast High School
Lincoln, NE
05.2027

Skills

  • Customer service
  • Cleanliness maintenance
  • Teamwork orientation
  • Attention to detail
  • Friendly and outgoing
  • Team leadership
  • Persistence
  • Strong verbal and written communication
  • Training assistance
  • Team supervision
  • Conflict resolution

Timeline

Concessions Worker

Colby Ridge
05.2025 - Current

Barista, Shift Lead, Kitchen

The Chocolate Season
02.2024 - Current

Catering Server

Chez Hay Catering
01.2024 - Current

Detasseler

NATS Detasseling
07.2022 - 08.2023

High School Diploma -

Lincoln Southeast High School
Isabella Brown