Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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IYANA Schmidt

Omaha

Summary

Dynamic and detail-oriented professional with over five years of experience in customer service, file management, onboarding new hires, document verification, cash handling, payroll auditing, and submission. Proven track record of enhancing operational efficiency through strong problem-solving abilities and exceptional communication skills. Committed to driving team success and achieving organizational goals with enthusiasm and a continuous willingness to learn. Eager to embrace new challenges in a role that leverages expertise to contribute significantly to the organization's success.

Overview

6
6
years of professional experience

Work History

Payroll Specialist, Payroll and Timekeeping Clerks

One Staff Medical
06.2022 - 08.2025
  • Audited time cards submitted through the OneStaff system to ensure accuracy in pay and billing before payroll processing for as many as two hundred travelers assigned on the payroll desk.
  • Consistently met weekly deadlines for submitting payroll for assigned travelers.
  • Ensured all travelers were paid accurately and in compliance with applicable state labor laws.
  • Reviewed work orders and contracts to verify that all pay and billing rates including paid holidays and incentive structures were properly applied.
  • Processed bonuses, back pay, and reimbursements as requested by recruiters and approved by appointed branch managers.
  • Communicated regularly with vendors, recruiters, and branch managers to resolve inquiries and implement changes related to traveler pay and contract terms.
  • Handled reverse invoices and adjusted billing or disputed discrepancies with vendors as needed while also keeping close communication with the AR/Billing teams.
  • Maintained and updated weekly Excel spreadsheets to track all assigned travelers, including detailed pay and billing notes per traveler and facility.
  • Partnered with recruiters to resolve nurses' payroll concerns and clarify payment details for accuracy. Conducted audits of prior weeks data and reconciled it against billing reports to ensure accurate invoicing to client facilities.
  • Reviewing contracts with facility for any discrepancy in the billing process or rates and reached out to assigned account managers, vendors via email or phone calls to make any corrections to confirm the billing processes for payroll to be submitted and billed efficiently.
  • Assisted with training new hires in payroll on the weekly process and expectations of the roll as a payroll rep.
  • Attended meetings to improve the payroll process and any updates on how to pay the travelers based on the state laws they are assigned to.
  • Gained knowledge on how to navigate several vendor portals to enter travelers hours manually meeting deadlines set by their facility and processed invoices and made adjustments daily to one staff medicals systems for individual travelers to re-bill the facility when needed.

Operations Support Technician

The Cheesecake Factory
05.2019 - 06.2022
  • Cash handling, making bank orders and determining how much money to order to keep the restaurant moving smoothly.
  • Reconciling invoices daily in net chef and calling vendors for statements to ensure all invoices have been entered correctly by month end.
  • Daily balancing of all money and transactions for credit cards, gift cards, delivery orders, discounted meals and more.
  • Auditing daily balancing reports also include auditing the reports to find the over/short for the day by tracking how much money was used and auditing meal and credit card tickets for miss rings. With those findings they were to be added to the board application and sent to corporate every Wednesday.
  • Managed all files for current employees and termed while also determining which files needed to be sent to Iron-mountain to keep records that can no longer be stored at the facility.
  • Monthly audits of all posters, certifications, and all processes to ensure they adhere to company and state policy.
  • Conducted technology checklists to ensure all PAR terminals, printer and credit card machines are working properly in the restaurant and troubleshoot when needed.
  • Printed out paperwork for new hires and audited for signatures or missing information.
  • Kept records of required Identification of new hires and entered that information into E-verify.
  • Troubleshooting computer equipment when not functioning properly to determine if they need replacement and reinstalling them.
  • Assisting employees with any questions on their pay and all resources available to them through the company.
  • Submitting FMLA paperwork and working with HR to make sure it is processed in a timely manner.

Education

High School Diploma - General High School Curriculum

Central high school
Omaha, NE

Skills

  • Organized file management
  • Knowledge of state payroll regulations
  • Strong attention to detail
  • Evaluation of travel nurse agreements
  • Daily vendor communication
  • Effective multitasking
  • Excel Spreadsheets and Microsoft Word
  • Customer service skills
  • Cash management
  • Bill remittance analysis
  • New hire onboarding
  • Implementation of payroll procedures
  • Time sheet analysis
  • Data import management
  • Microsoft applications
  • Multi-state payroll
  • Payroll auditing
  • Telephone and email etiquette
  • Payroll documentation
  • Persuasive communicator
  • Consistently meeting deadlines
  • Employee file maintenance
  • Audit support
  • Exceptional Microsoft Excel skills
  • Interpersonal and written communication
  • Highly organized
  • I-9 documentation

Languages

English
Native or Bilingual

Additional Information

Available to work as soon as possible.

Timeline

Payroll Specialist, Payroll and Timekeeping Clerks

One Staff Medical
06.2022 - 08.2025

Operations Support Technician

The Cheesecake Factory
05.2019 - 06.2022

High School Diploma - General High School Curriculum

Central high school

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IYANA Schmidt