Jack Dahlgren
Lincoln
Summary
Dedicated professional with strong skills in quality control and customer engagement. Experienced in enhancing operational efficiency and driving customer satisfaction in banking and non-profit sectors.
Overview
4
4
years of professional experience
Work History
Teller/New Accounts
Pinnacle Bank
Lincoln
04.2023 - Current
- Processes customers’ transactions like deposits, withdrawals, transfers, and loan payments with speed and accuracy.
- Delivered excellent customer service, assisting clients with account questions, resolving any issues, and putting trust in the bank.
- Assisted with daily branch operations, including opening and closing procedures and vault management.
- Collaborate with team members to improve branch sales goals and improve customer satisfaction
Framer
McElhinny Construction
Kearney
05.2021 - Current
- Used nail guns, saws, and grinders safely and without incident.
- Installed frames and secured them to walls and support structures.
- Cut-and-joined wood, using precise measurements and proper techniques to create frames of different sizes.
- Accurately And Safely Installed Wall and floor structures according to blueprints, customer requests, and available inventories.
- Framed Over 100 Houses Over the Past Two Years of Work
Sorting donations
People’s City Mission
Lincoln
09.2023 - 12.2023
- Efficiently organized and categorized incoming donations to ensure prompt and accurate distribution to individuals in need, enhancing operational efficiency and reducing wait times by 20%.
- Inspected, sorted, and maintained quality control of donated items, ensuring that all distributed goods met the organization’s standards and the needs of the community.
- Collaborated with team members to streamline sorting processes, resulting in a 30% increase in daily sorting capacity and improved organization of donation storage areas.
- Assisted in the management of high-demand items by prioritizing essential goods for distribution, contributing to more equitable resource allocation and increased satisfaction among recipients.
- Created and maintained a clean and organized workspace, which promoted safety and efficiency for team members and volunteers working with donated goods.
Education
University of Nebraska-Lincoln - Management, Finance
University of Nebraska-Lincoln
Lincoln, NESkills
- Quality control analysis
- Critical thinking
- Business principles
- Customer engagement
- Site maintenance
- Leadership skills
- Active listening
- Cash handling
Volunteer Experience
People’s City Mission, Lincoln, NE, Sorting donations, 09/01/23, 12/01/23, Efficiently organized and categorized incoming donations to ensure prompt and accurate distribution to individuals in need, enhancing operational efficiency and reducing wait times by 20%., Inspected, sorted, and maintained quality control of donated items, ensuring that all distributed goods met the organization’s standards and the needs of the community., Collaborated with team members to streamline sorting processes, resulting in a 30% increase in daily sorting capacity and improved organization of donation storage areas., Assisted in the management of high-demand items by prioritizing essential goods for distribution, contributing to more equitable resource allocation and increased satisfaction among recipients., Created and maintained a clean and organized workspace, which promoted safety and efficiency for team members and volunteers working with donated goods.
Timeline
Sorting donations
People’s City Mission
09.2023 - 12.2023
Teller/New Accounts
Pinnacle Bank
04.2023 - Current
Framer
McElhinny Construction
05.2021 - Current
University of Nebraska-Lincoln - Management, Finance
University of Nebraska-Lincoln