Summary
Overview
Work History
Education
Skills
Nike - 2024 Employee of the Year
Journalism Awards
GPA
Timeline
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Jackson Godwin

Omaha

Summary

I am a professional with a strong background in leadership, team management, and strategic problem-solving. I pride myself on my ability to drive results through collaboration, organization, and adaptability in dynamic environments. I'm skilled in coordinating projects, managing multiple priorities, and maintaining strong client and team relationships. Known for reliability, effective communication, and delivering high-quality outcomes while fostering a positive and goal-oriented work culture.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Nike Factory Store
05.2022 - Current
  • Chosen for Critical Experience Management Role, contributing to strategic store initiatives.
  • Assisted customers in navigating the store, completing sales, and processing returns with efficiency and professionalism.
  • Resolved customer concerns using strong communication, conflict management, and expert sales skills to ensure satisfaction.
  • Created memorable customer experiences through personalized sales support, building lasting relationships.
  • Managed multiple tasks simultaneously, consistently meeting deadlines and maintaining a high level of productivity.
  • Built visually appealing displays and effectively merchandised products to drive sales and enhance the store's atmosphere.
  • Demonstrated proven selling abilities in a fast-paced, service-oriented retail environment.
  • Supervised daily store operations, ensuring performance, quality, and service expectations were consistently met.
  • Maintained a clean, safe, and organized store environment, optimizing the customer experience.
  • Developed strong working relationships with team members, fostering a positive and collaborative work environment.
  • Monitored cash intake and deposit records, improving accuracy and reducing discrepancies to ensure financial integrity.

Pest Control Technician

RISE Pest Control
05.2021 - 08.2021

Pest Control Technician - Job Description

  • Applied pesticides to the interior and exterior of structures in accordance with company protocols to effectively manage pest control.
  • Maintained high standards of professionalism, presenting a clean appearance and courteous demeanor when interacting with clients.
  • Educated customers on preventive pest control measures to help reduce future infestations.
  • Conducted thorough property and building walk-throughs to assess conditions, identify pest infestations, and isolate potential sources.
  • Improved drainage and enhanced pest treatments by eliminating blockages that could facilitate pest access.
  • Strictly adhered to state and federal regulations governing the safe and responsible use of pesticides.
  • Conducted detailed inspections of homes, businesses, and schools to determine the sources of infestations and assess the extent of damage.
  • Ensured the cleanliness and proper maintenance of company vehicle and equipment to maintain operational efficiency.
  • Monitored the progress of pest control treatments and adjusted strategies as necessary to ensure long-term effectiveness and customer satisfaction.

Host

Happy Hollow Country Club
04.2018 - 08.2018

Host - Job Description

  • Effectively managed high-pressure situations, handling large parties and unexpected events during busy shifts with composure and professionalism.
  • Answered customer inquiries about hours, seating availability, and menu options, providing accurate and helpful information.
  • Took reservations and to-go orders by phone, ensured customers were informed of accurate wait times, and addressed their questions promptly.
  • Enhanced customer satisfaction by warmly greeting guests and efficiently seating them upon arrival.
  • Maintained adequate dining room supplies by regularly replenishing items to ensure smooth service.
  • Ensured cleanliness of the restaurant, adhering to health department standards and maintaining a sanitary environment.
  • Supported servers by refilling drinks, retrieving items, and restocking service stations, contributing to efficient service flow.

Education

Bachelor of Science - Business Management

Grand Canyon University
Phoenix, AZ
04-2024

Skills

  • Product Sales: Skilled in identifying customer needs, presenting solutions, and closing sales
  • Business & Sales Development: Experienced in lead generation, market expansion, and strategic partnerships
  • Sales Forecasting: Proficient in analyzing trends and data to develop accurate projections
  • Complex Problem-Solving: Strong analytical skills to handle high-pressure situations and make decisions
  • Team Collaboration: Coordinating with internal teams and leading volunteer initiatives
  • Communication: Strong verbal and written skills for client interactions and teamwork
  • Administrative Skills: Experienced with SharePoint, Microsoft Office 365, and documentation
  • Event Coordination: Skilled in planning and managing logistics for team events
  • Customer Service: Providing excellent client support and relationship management
  • Time Management: Organized, efficient, and able to meet deadlines in fast-paced settings
  • Attention to Detail: Ensuring accuracy in documentation, planning, and execution
  • Professionalism: Maintaining a professional appearance and adhering to company standards

Nike - 2024 Employee of the Year

Nike - 2024 Employee of the Year: Recognized for exceptional leadership and dedication, I supervised a team of 5 employees while driving innovative strategies and maintaining high performance standards. My focus on collaboration, operational excellence, and consistent results earned me the highest award in my position, reflecting my commitment to delivering superior outcomes in a dynamic environment.

Journalism Awards

  • As a member of the Central High School journalism team, we won best Newspaper in state in 2018

GPA

  • Graduated with Honors with a 3.72 Grade Point Average

Timeline

Assistant Manager

Nike Factory Store
05.2022 - Current

Pest Control Technician

RISE Pest Control
05.2021 - 08.2021

Host

Happy Hollow Country Club
04.2018 - 08.2018

Bachelor of Science - Business Management

Grand Canyon University
Jackson Godwin