Jacob Schaefbauer

Experienced Operations Supervisor with a proven track record in sports and event facility operations. I oversee a team of 30+ part-time staff, managing scheduling, training, and performance to ensure efficient day-to-day operations and successful execution of major events. I play an active role in working games and events from setup and teardown to real-time problem solving during hockey, basketball, volleyball, and community events. My responsibilities also include arena upkeep, ice maintenance, preventative maintenance, and ensuring compliance with safety and operational protocols. Known for being hands-on, detail-oriented, and calm under pressure in fast-paced environments.

Experienced in arena and event operations with a strong background in ice maintenance and event logistics. As a Zamboni Driver, I was responsible for resurfacing and maintaining ice quality through edging and depth checks, as well as providing excellent front desk service including POS operation, skate sharpening, and client communication. In my Operations Lead role, I executed event setups and teardowns, including sport-specific changeovers for hockey, volleyball, and basketball, ensuring seamless transitions and adherence to event requirements. Known for being detail-oriented, adaptable, and client-focused in fast-paced environment