Jade Jackson
Omaha
Summary
Achieved significant improvements in guest satisfaction and youth behavior management without compromising service quality. Experienced with youth counseling and program development, ensuring well-being and growth of young individuals. Utilizes effective communication and conflict resolution to address needs of diverse youth populations. Track record of creating supportive environments that encourage personal development and community engagement.
Overview
3
3
years of professional experience
Work History
Server
Addy's Sports Bar and Grill
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Academic Specialist
North Star Foundations
05.2022 - Current
- Maintained accurate records of student attendance, assignments, and grades to track progress towards course objectives.
- Advised students on appropriate course selection, study habits, to better support their academic aspirations.
- Collaborated with colleagues to design interdisciplinary courses, promoting a holistic learning experience for students.
- Conducted assessments of student progress, providing constructive feedback to guide future learning experiences.
Youth Specialist
Children Square USA
01.2024 - 12.2024
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Organized successful events that fostered a sense of unity among diverse groups of youths, promoting cultural understanding and empathy.
- Enhanced program effectiveness by collaborating with fellow Youth Specialists to develop innovative strategies and approaches.
- Developed individualized plans for at-risk youth, resulting in increased self-esteem and improved behavior patterns.
Head Lifegaurd
Town and Country Aqua Club
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Education
Bachelor of Arts - Multi-disciplinary Studies (Behavioral Health
University of Nebraska At Omaha
Omaha, NE05-2024
Associate of Arts - Human Services
Iowa Central Community College
Fort Dodge, IA05-2023
High School Diploma -
CAM Community School District
Anita, IA05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Youth engagement
- Positive youth development
- Behavior management
- Safety awareness
- Crisis intervention
- Suicide prevention
- Life skills training
- Educational support
- Activity oversight
- Crisis response
- Skill building
- Trauma-informed care
Timeline
Server
Addy's Sports Bar and Grill
10.2024 - Current
Youth Specialist
Children Square USA
01.2024 - 12.2024
Head Lifegaurd
Town and Country Aqua Club
05.2023 - 08.2023
Academic Specialist
North Star Foundations
05.2022 - Current
Bachelor of Arts - Multi-disciplinary Studies (Behavioral Health
University of Nebraska At Omaha
Associate of Arts - Human Services
Iowa Central Community College
High School Diploma -
CAM Community School District
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