Jaeshawn Cotton
Omaha
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Utility Locator
Vannguard Utility Partners
Omaha
04.2024 - 10.2025
- Conducted thorough inspections of utility sites to identify potential hazards and ensure compliance with safety regulations.
- Utilized GIS tools to map utility locations and improve accuracy of underground utility identification.
- Collaborated with excavation teams to coordinate utility locations and ensure safe digging practices.
- Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
Correctional Officer
Douglas County Department of Corrections
Omaha
08.2021 - 08.2023
- Notified supervisors of any security issues within the facility, ensuring that security protocols were being followed
- Manage housing units housed with criminal offenders by enforcing safety rules and regulations
- Improved inmate morale by facilitating team-building exercises, communication initiatives, and tailoring break times and work schedules for the inmate population
Warehouse Worker
Omaha Steaks
Omaha
04.2020 - 07.2021
- Gather frozen items from a pallet and place them in foam containers to ship
- Place ice in foam containers to keep food fresh
- Double check packed orders that are ready for shipment
Customer Service Representative
Marriott International
Omaha
06.2019 - 03.2020
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Manage incoming calls and customer service inquires
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
Cashier/Customer Service
Walmart
Omaha
09.2017 - 06.2019
- Collect payments from customers for groceries and other items
- Process returned items from customers
- Greet customers at the entrance doorway
Education
Class A CDL -
Metropolitan Community College
Omaha, NE 11.2023 - 01.2024
High School Diploma -
Northwest High School
Omaha, NESkills
- Active listening
- Problem solving
- Time management
- Leadership
- Customer service
Timeline
Utility Locator
Vannguard Utility Partners
04.2024 - 10.2025
Class A CDL -
Metropolitan Community College
11.2023 - 01.2024
Correctional Officer
Douglas County Department of Corrections
08.2021 - 08.2023
Warehouse Worker
Omaha Steaks
04.2020 - 07.2021
Customer Service Representative
Marriott International
06.2019 - 03.2020
Cashier/Customer Service
Walmart
09.2017 - 06.2019
High School Diploma -
Northwest High School