Jahmal T Anderson

Lowes Home Improvment

09.2024 - Current

Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Resolved customer complaints and maintained clean and tidy checkout area.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Developed and managed relationships with customers to increase customer loyalty.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

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