Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jahmal T Anderson

Lincoln

Summary

Received three service stars for working with low supervision

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Lowes Home Improvment
09.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Education

Nash Central High School
Rocky Mount, NC
04.2005

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Customer complaint resolution
  • Product knowledge
  • Cash handling expertise
  • Customer inquiries
  • Refund handling

Timeline

Customer Service Cashier

Lowes Home Improvment
09.2024 - Current

Nash Central High School

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Jahmal T Anderson