Jakaylee Spencer
Bellevue
Summary
Dynamic and results-driven professional with extensive experience at Starbucks, excelling in customer service and cash handling. Proven ability to multitask and maintain organization in fast-paced environments. Strong communicator with a solid foundation in food safety and preparation, consistently enhancing customer satisfaction through attentive service and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Bellevue
06.2024 - Current
- Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
- Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
- Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
- Maintained clean and organized work environment, ensuring compliance with health and safety regulations for enhanced customer safety.
- Executed cash transactions accurately and efficiently, upholding cash handling procedures to maintain financial integrity.
- Restocked supplies and communicated inventory needs to management, facilitating uninterrupted service during peak hours.
- Participated in ongoing training sessions to stay updated on new products, promotions, and company initiatives
Aisles Online Shopper
Hy-Vee, Inc.
Papillion
06.2023 - 06.2024
- Shopped online orders for timely fulfillment and customer satisfaction.
- Communicated directly with customers to address inquiries and enhance shopping experience.
- Assisted in-store customers and facilitated checkout for Instacart shoppers to ensure efficient delivery of online orders.
- Utilized memory skills to recall product locations and details in store.
- I have to memorize every item and placement of that item in the store, which I had in about two weeks of working there.
Sandwich Maker
Jersey Mike's
Bellevue
01.2023 - 05.2023
- Made sandwiches, operated cash register, cleaned store, and restocked inventory to maintain efficient service.
- Handled customer and employee interactions during busy periods, enhancing multitasking skills and service responsiveness.
- Prepared sandwiches quickly and accurately according to customer specifications.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted customers in selecting menu items and provided product information.
Front of House
The Omaha Bakery
Bellevue
06.2022 - 07.2022
- Operated cashier and served customers, providing a positive shopping experience.
- Managed customer flow and multitasked effectively during busy periods while working independently.
- Prepared and decorated a variety of sweets for display and sale.
- Restocked front counters and refrigerators with cakes and pastries to ensure product availability.
- I Closed the bakery and cleaned the entire place before leaving.
Education
Criminal Justice - Undergraduate
Arizona State University
Downtown Phoenix, Remote03-2026
EMT Certification - In person program
Metropolitan Community College Area
Omaha, NE11-2025
High school diploma -
Bellevue East Sr High School
Bellevue, NE05-2023
Skills
- Barista Experience
- Coffee Experience
- Food Preparation
- Food Service
- Food Handling
- Food Safety
- Serving Experience
- Cash Handling
- Cashiering
- Organizational skills
- Time management
- Multitasking
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Interpersonal skills
- Microsoft Outlook
- Computer skills
- Computer operation
- Typing
- Math
- Communication skills
- Verbal and written communication
- Good with people
- Customer service
- Teaching
- Conflict resolution
- Team collaboration
- Attention to detail
- Speedy and efficient
- Problem-solving
- Childcare
- Commercial Cleaning
- Cleaning Experience
- Merchandising
- Food Production
- Efficiency
- Research
- Verbal communication
- CPR certification
- Busser
- Attention to detail
Certification
- BLS Certification
- CPR Certification
- EMT Certification
- Driver's License
Languages
- English
- Spanish, Intermediate
- English, Fluent
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Barista
Starbucks
06.2024 - Current
Aisles Online Shopper
Hy-Vee, Inc.
06.2023 - 06.2024
Sandwich Maker
Jersey Mike's
01.2023 - 05.2023
Front of House
The Omaha Bakery
06.2022 - 07.2022
Criminal Justice - Undergraduate
Arizona State University
EMT Certification - In person program
Metropolitan Community College Area
High school diploma -
Bellevue East Sr High School