Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.
Overview
25
25
years of professional experience
Work History
Business Analyst II
CommonSpirit Health System
09.2012 - 06.2024
Recruited to system position within CommonSpirit
Administered, oversaw, and ensured compliant access provisioning to Health System Patient Experience online tools and the Hospitalist Dashboard
Resolved system access technical issues by diagnosing user experiences to identify root causes and escalated setup errors within email or Okta
Conducted monthly validation of thousands of data line items using advanced software tools and methodologies before publishing National Health System patient experience and Clinical Quality reports
Engaged and communicated with System Senior Leadership regarding publication issues, deadlines, and provisioning updates
Offered valuable insights on data challenges, and proposed enhancements, and provided the perspective of report end-users to improve efficiency and elevate team products within a remote-based team
Improved the precision and dependability of extensive datasets concerning patient satisfaction and clinical performance reports through meticulous validation and efficient issue resolution
Achieved zero publication errors for the previous 40 months
Fostered effective communication with senior leadership, leading to improved alignment on publication timelines and provisioning updates
Optimized report dissemination processes for a leading national healthcare organization
Orchestrated end-user communication strategies for Quality, Safety, and Patient Experience metrics across a vast healthcare network encompassing 120+ hospitals, 1,600+ clinics, and 100+ Hospice and Home Health entities
Outcomes Coordinator
CommonSpirit Health Hospital - St. Elizabeth Reg. Med Center
11.1999 - 09.2022
Compiled quarterly and annual performance improvement board reports, clinical effectiveness reports, and clinical report cards
Acted as a resource for developing various graphical representations of data for hospital internal and external reporting requirements
Supplied data support across all organizational levels, including CHI Nebraska
Co-led the implementation of Premier DS software for the state
Collaborated routinely with Nursing, HIM Coding, Finance, Information Technology, Human Resources often to bridge data definition gaps
Interfaced with ICD-10, CPT nomenclature and DRG structures for clinical outcome reporting needs
Contributed to the Guiding Coalition Employee Engagement Committee as an active member
Chaired the Social Activities Committee, organizing and overseeing hospital wide employee events
Participated in the Information Technology Steering Council as a member
Engaged in the CHI Core Measures Work Group as a dedicated member
Contributed to the CHI Clinical Indicators Work Group as a proactive member
Participated in the CHI Cost Accounting Work Group as an involved member
Collaborated with the Joint Center PI Team as a contributing member
Engaged with the Productivity PI Team as an active member
Ensured data integrity as part of the Data Integrity Work Group
Contributed to the TSI Decision Support Work Group as an involved member
Championed the Data Repository Team, leading data management initiatives
Served as an installation team member and System Administrator for the STS Cardiothoracic Database
Acted as System Administrator for the NDNQI, ensuring data accuracy and compliance
Managed the Bariatric Outcomes Longitudinal Database as System Administrator, overseeing data integrity and system functionality
Education
BBA - Finance
Fort Hays State University
Hays, KS
Skills
Data analysis
Requirements gathering
Team collaboration
Microsoft Office Suite
Pivot tables
Quality assurance
Google Suite
Interests
Food Tourism
Outdoor Recreation
Hiking
I enjoy helping others and giving back to the community
I like working with my hands and fixing things
Auto Repair/Restoration
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Road Trips
Adventure Travel
Cooking
Learning new cooking techniques and expanding my culinary skills
I like trying new recipes and food trends
I enjoy cooking for friends and family gatherings
Timeline
Business Analyst II
CommonSpirit Health System
09.2012 - 06.2024
Outcomes Coordinator
CommonSpirit Health Hospital - St. Elizabeth Reg. Med Center
11.1999 - 09.2022
BBA - Finance
Fort Hays State University
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