Summary
Overview
Work History
Education
Skills
References
Occupational Licenses Certificates Training
Certification
References
Timeline
Generic

James Hoag

Omaha

Summary

Dynamic and results-driven professional with extensive experience at the City of Omaha, excelling in equipment operation and process improvement. Proven ability to enhance productivity through effective delegation and quality control. Strong commitment to safety compliance and continuous improvement, ensuring efficient workflows and high standards in all operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Operator Loaders and Equipment

City of Omaha
Omaha
01.2015 - 02.2025
  • Company Overview: City of Omaha 2015-2025
  • Abate Weed and Litter Violations
  • Snow Removal
  • City of Omaha 2015-2025
  • Developed and implemented process improvements to increase production efficiency.
  • Reviewed quality control data and identified areas for improvement.
  • Monitored machine operations and ensured adherence to safety regulations.
  • Received and processed written and verbal instructions, prints and work orders.
  • Maintained high-level communication with direct supervisors to support rapid issue resolution.
  • Delegated tasks to team members based upon individual strengths and expertise, leading to increase in productivity and workflows.
  • Collaborated with coworkers to perform projects quickly and meet business goals.
  • Used hand trucks and forklifts to unload, load and transport items.

Postal Carrier

United States Post Office
Ralston
12.2014 - 02.2015
  • Company Overview: United States Post Office 2014-2015
  • United States Post Office 2014-2015

Delivery Driver

Agrium Advanced Technologies
La Vista
01.2011 - 01.2014
  • Company Overview: Agrium Advanced Technologies 2011-2014
  • Maintained accurate records of goods delivered and collected payments as required.
  • Checked tires for proper inflation before leaving on each route.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Assisted warehouse personnel in packing orders when necessary.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Agrium Advanced Technologies 2011-2014

Truck Driver Laborer

Dohrn Transfer
Omaha
09.2010 - 03.2011
  • Operated 18 Wheeler, 53 Foot Trailer
  • Maintained accurate logs of deliveries and pickups.
  • Ensured that cargo was secured properly prior to transport utilizing appropriate tie-down straps and chains.
  • Utilized hand-held computers for route navigation and GPS tracking purposes.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Inspected product load for accuracy to foster timely and complete delivery.
  • Adhered to all applicable federal, state, and local regulations regarding commercial driving operations.

Education

No degree provided - General

Iowa Western Community College
NE

Bachelor's Degree - Occupational Licenses, Certificates and Training

Abraham Lincoln
Council Bluffs, IA

Skills

  • Equipment operation
  • Safety compliance
  • Quality control
  • Process improvement
  • Time management
  • Health and safety
  • Standard operating procedures
  • Excellent active listening
  • Machine maintenance
  • Workflow optimization
  • Process management
  • Hand and power tools
  • Hand-eye coordination
  • Valid Driver's license
  • Forklift operation
  • Warehouse operations
  • Hand and foot coordination
  • Facility maintenance
  • Equipment maintenance
  • Heavy equipment operation
  • Tool operation
  • Continuous improvement

References

References Available on Request

Occupational Licenses Certificates Training

  • Certified Forklift Instructor
  • 2nd Grade Hoisting and Portable Engineer
  • Former Warehouse Layout

Certification

Certified Forklift Instructor
2nd Grade Hoisting and Portable Engineer

References

References available upon request.

Timeline

Lead Operator Loaders and Equipment

City of Omaha
01.2015 - 02.2025

Postal Carrier

United States Post Office
12.2014 - 02.2015

Delivery Driver

Agrium Advanced Technologies
01.2011 - 01.2014

Truck Driver Laborer

Dohrn Transfer
09.2010 - 03.2011

No degree provided - General

Iowa Western Community College

Bachelor's Degree - Occupational Licenses, Certificates and Training

Abraham Lincoln
James Hoag