Jamie Allen
Elkhorn
Summary
Experienced leader with strong background in guiding teams, managing complex projects, strong problem-solving abilities and achieving strategic objectives. Known for collaborative approach and commitment to excellence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Admissions Officer
Xenon Academy
10.2022 - Current
- Managed data entry for applicant information, ensuring accuracy and completeness in all records.
- Conducted application reviews, assessing qualifications and fit for academic programs based on established criteria.
- Provided exceptional customer service to prospective students, answering inquiries via phone or email promptly and professionally.
- Assisted international applicants with navigating visa requirements, providing essential information regarding immigration regulations.
- Coordinated orientation activities for incoming students, providing a welcoming environment that encouraged success from day one.
- Maintained contact with accepted students throughout enrollment process, offering guidance and support as needed before arrival on campus.
- Built relationships with high school counselors, fostering a network of referrals for potential applicants.
- Utilized data analysis tools to identify areas of improvement within the admissions department''s processes and procedures.
- Increased application numbers by developing and implementing targeted recruitment strategies.
- Facilitated campus tours for prospective students.
- Improved student retention rates by collaborating with faculty and staff to develop support services.
- Met with prospects and guardians to answer questions, discuss academics and provide tours.
- Organized open house events, inviting prospective students and their families to experience campus life firsthand.
Manager
SalonCentric
09.2017 - 10.2022
- Managed daily operations by organizing schedules for staff.
- Assisted in maintaining inventory levels by tracking supplies.
- Prepared detailed reports on service trends and customer feedback for management review.
- Supported training initiatives by preparing materials and coordinating training sessions for new hires.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management and optimizing stock levels.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Beauty Guru
SalonCentric
01.2015 - 10.2022
- Executed product knowledge training sessions for staff, enhancing team expertise and customer service capabilities.
- Applied advanced beauty techniques during customer in store shopping, showcasing skills for new trends.
- Promoted new beauty products through engaging in-store demonstrations, driving customer interest and awareness.
- Analyzed sales performance data to identify trends and implement strategies for improved revenue generation.
- Collaborated with marketing teams to create targeted promotional campaigns, boosting product sales and store traffic.
- Facilitated beauty workshops for clients, enhancing community engagement and brand loyalty.
- Promoted beauty products through social media channels, driving engagement and increasing sales.
Assistant Manager
SalonCentric
01.2016 - 08.2017
- Trained new employees on salon procedures and customer service standards to ensure consistency in operations.
- Supported team members in achieving sales targets through motivational coaching and performance feedback.
- Collaborated with management to create training materials that enhanced employee skills and knowledge.
- Resolved customer complaints promptly, enhancing overall client satisfaction and loyalty.
- Maintained accurate records of sales and inventory.
- Coordinated promotional events that increased customer engagement and boosted sales revenue.
- Evaluated team performance regularly, providing constructive feedback and recognition for achievements.
- Enhanced the store's visual merchandising to create an appealing shopping experience for customers.
Sales Associate
SalonCentric
01.2015 - 12.2016
- Provided personalized product recommendations to enhance customer satisfaction and drive sales.
- Facilitated product demonstrations to educate customers about features and benefits.
- Collaborated with team members to execute promotional activities and increase store traffic.
- Resolved customer issues promptly, ensuring a positive shopping experience.
Hairstylist
Tangles the Salon
01.2010 - 12.2014
- Conducted thorough client consultations to understand desired styles and outcomes.
- Maintained up-to-date knowledge of current hair trends and styles to provide informed recommendations.
- Collaborated with team members to ensure seamless service delivery.
- Recommended hair care products based on client needs, boosting retail sales.
Education
High School Diploma -
Elkhorn High School
Elkhorn, NECosmetology -
Xenon Academy
Omaha, NE11.2009
Skills
- Effective communication
- Creativity and innovation
- Public speaking
- Social media proficiency
- Presentation skills
- Recruiting
- Marketing and promotion
- Interviewing techniques
- Cross-functional teamwork
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
Timeline
Admissions Officer
Xenon Academy
10.2022 - Current
Manager
SalonCentric
09.2017 - 10.2022
Assistant Manager
SalonCentric
01.2016 - 08.2017
Beauty Guru
SalonCentric
01.2015 - 10.2022
Sales Associate
SalonCentric
01.2015 - 12.2016
Hairstylist
Tangles the Salon
01.2010 - 12.2014
High School Diploma -
Elkhorn High School
Cosmetology -
Xenon Academy