- Animal Care
- Volleyball
- Travel
- Horseback Riding
- Music
- Team Sports
- Enjoying nature
- Walks with dogs
Jamie DeBoer
Cortland
Summary
Dynamic customer service professional with a strong work ethic and exceptional interpersonal skills, honed at Walmart. Proven ability to build lasting customer relationships while efficiently processing transactions. Recognized for improving workflow and maintaining a clean environment, consistently exceeding service goals and enhancing customer satisfaction. Proficient in cash handling and problem-solving.
Overview
10
10
years of professional experience
Work History
Teller
West Gate Bank
02.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Educated customers on use of banking website and mobile apps.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Bundler
Midlands Packaging
10.2021 - 01.2024
- Maintained clean and safe work environment.
- Collaborated with team members to meet production deadlines.
- Achieved consistent on-time deliveries by efficiently processing orders within designated deadlines.
- Improved bundling efficiency by streamlining packaging processes and implementing time-saving techniques.
- Enhanced workplace safety by maintaining a clean and organized bundling area, minimizing potential hazards.
- Reduced product damage during transit by carefully securing items with appropriate packing materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
Cashier
Walmart
12.2014 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Customer Service Cashier
Walmart
12.2014 - 10.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Pharmacy Cashier
Walmart
12.2014 - 10.2021
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Assisted in managing inventory levels by accurately counting and restocking shelves as needed.
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Processed insurance claims with precision, ensuring timely payment of reimbursements to the pharmacy.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
Receiving Associate
Walmart
12.2014 - 10.2021
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks during the receiving process.
- Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
High School Diploma -
Norris
Firth, NE05-2012
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Multitasking
- Problem solving
- Outgoing
- Going above and beyond
- Critical thinking
- Positive
- Approachable
- Friendly
- Customer relationship building
Accomplishments
Received 5 Year Award for working at Walmart
Interests
Timeline
Teller
West Gate Bank
02.2024 - Current
Bundler
Midlands Packaging
10.2021 - 01.2024
Cashier
Walmart
12.2014 - 10.2021
Customer Service Cashier
Walmart
12.2014 - 10.2021
Pharmacy Cashier
Walmart
12.2014 - 10.2021
Receiving Associate
Walmart
12.2014 - 10.2021
High School Diploma -
Norris
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