Summary
Overview
Work History
Education
Skills
Timeline
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Jami Kuta

Grand Island,NE

Summary


Experienced leader with strong background in guiding teams, managing projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

13
13
years of professional experience

Work History

Part Time Sales Manager

Maurices
07.2023 - Current
  • Building long-lasting customer relationships through excellent customer service and consistent followups.
  • Handles customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Provided ongoing training and mentorship for sales staff, fostering professional development and career growth.

Department of Motor Vehicles Examiner

State of Nebraska
10.2022 - Current
  • Provide outstanding customer service to applicants by providing a welcoming environment.
  • Answer applicants questions regarding state identification cards, permits, and licenses.
  • Consistently demonstrating professionalism, integrity, and expertise.
  • Maintain confidentiality and security of personal information to protect applicants privacy.
  • Identify and verify that documents meet state and federal requirements.
  • Participate in ongoing professional development opportunities staying current on changes and maintain expertise in the field.
  • Keep up-to-date with state and federal regulations.
  • Process online reinstatement payments for applicants.

Aisles Online Shopper

Hy-Vee
07.2021 - 07.2023


  • Greeted customers entering store to provide a welcoming environment and friendly customer service.
  • Served customers with knowledgeable, friendly support at every stage of the shopping experience.
  • Consistently met deadlines.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage containers pending customer pick up.

Sales Manager

David's Bridal
04.2018 - 10.2022


  • Built long lasting customer relationships through excellent customer service.
  • Maintained relationship with customers and found new ones by identifying needs and offering appropriate services, resulting in increased customer loyalty and repeat business.
  • Overcame objections from customers by address concerns effectively and offering customized solutions based on the unique needs.
  • Handled customer service issues, enabling quick resolution, and client satisfaction.
  • Attended regular sales meeting to review progress, share best practices, and set achievable targets for continued success.
  • Assisted in recruiting top talent for the sales team, contributing to high performing work environment.
  • Collaborated with upper management to implement continuous improvement and exceed goals.
  • Held one-on-one meetings with sales team members to identify sales hurdles and offered insight to overcome these challenges.
  • Provided ongoing training for staff, fostering professional development and career growth.
  • Enhanced sales team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
  • Attended industry events to showcase new products and explain loyalty promotions.
  • Built relationships with community to establish long term business growth.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.



Business Selling Manager

Dillard's
03.2017 - 02.2018


  • Built relationships with customers and community to establish long term business growth.
  • Achieved sales goals by securing new customer relationships.
  • Attended staff meetings focused on fostering open communication, sharing best practices, celebrating success, and address ongoing challenges.
  • Drove employee retention by cultivating a positive work environment focused on teamwork, recognition and opportunities for professional development.
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiative to raise awareness and revenues.
  • Spearheaded promotional events and campaigns to increase brand visibility, attract new customers, and drive sales growth.





Operations Supervisor

JcPenney
03.2012 - 02.2017


  • Developed strong relationships with customers and built positive sales experiences.
  • Maintained open lines of communication with upper management to provide regular updates on operation progress and challenges faced by team.
  • Enhanced team productivity by proving ongoing training, coaching, and mentoring to staff members.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Cross training team to improve execution enhancing overall operational efficiency.
  • Conducted yearly evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.


Education

No Degree - Education

Dakota Wesleyan University
Mitchell, SD

High School Diploma -

Northwest High School
Grand Island, NE
05-2002

Skills

  • Customer Service
  • Teamwork and Team Development
  • Recruiting and Staffing
  • Time Management & Task Prioritization
  • Management Experience
  • Cash Handling

Timeline

Part Time Sales Manager

Maurices
07.2023 - Current

Department of Motor Vehicles Examiner

State of Nebraska
10.2022 - Current

Aisles Online Shopper

Hy-Vee
07.2021 - 07.2023

Sales Manager

David's Bridal
04.2018 - 10.2022

Business Selling Manager

Dillard's
03.2017 - 02.2018

Operations Supervisor

JcPenney
03.2012 - 02.2017

No Degree - Education

Dakota Wesleyan University

High School Diploma -

Northwest High School

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Jami Kuta