Jane Fountain
Lincoln
Summary
Dynamic administrative professional with extensive experience at Bryan Health, excelling in scheduling and back office operations. Proven ability to manage complex calendars and facilitate effective communication. Adept at leveraging spreadsheet management skills to enhance operational efficiency while providing exceptional support to staff and leadership. Strong advocate for team collaboration and patient-centered care.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Bryan Health
05.2008 - Current
- Manage all clinical staff schedules and find coverage for cardiac rehab staffing.
- Epic super user and template builder for all services at Bryan LifePointe.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintain inventory of office supplies and placed orders.
- Open and properly distributed incoming mail to promote quicker response to patient/client inquiries.
- Assist coworkers and staff members with special tasks on daily basis.
- Schedule meetings as needed and book rooms for LifePointe staff and managers.
- Facilitate timely delivery of special projects to meet organizational and departmental objectives.
Administrative Assistant
Good Samaritan Society
12.2005 - 04.2008
- Administrative assistant to Communications Director for Good Samaritan Society.
- Assisted coworkers and staff members with special tasks on daily basis.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed form changes and information being sent out to all of the Good Samaritan campuses across the United States.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Social Services Director
Covington Heights Nursing Care & Assisted Living
11.2003 - 12.2005
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Completed care plans, and discharge planning for residents of the nursing home. Set up services upon discharge.
- Care plan meetings with resident and families weekly.
- Referred families to shelters, legal resources, and educational programs.
- Managed volunteer programs focused on providing community services to underserved populations.
- Advocated for social and community service programs to increase awareness and funding.
- Partnered with local organizations to expand access to social and community services.
- Participated in community events to promote services and engage with public.
- Provided leadership, guidance and support to staff members.
Medicaid Waiver Case Manager
Agency on Aging
05.2002 - 11.2003
- Conducted in-home visits to provide supportive services.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Participated in clinical supervision to maintain professional development.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Collaborated with healthcare providers to drive continuity of care.
- Facilitated family meetings to discuss patient care plans.
- Completed psychosocial evaluations and needs assessments.
- Coordinated patient discharge planning and follow-up care.
- Assessed risk factors of patients and made referrals for further services.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
Education
Bachelor of Science - Social Work
University of Nebraska At Kearney
Kearney, NE05-2002
Skills
- Scheduling
- Meeting planning
- Scheduling and calendar management
- Back office operations
- Administrative operations
- Spreadsheet management
- Letter preparation
Timeline
Administrative Assistant
Bryan Health
05.2008 - Current
Administrative Assistant
Good Samaritan Society
12.2005 - 04.2008
Social Services Director
Covington Heights Nursing Care & Assisted Living
11.2003 - 12.2005
Medicaid Waiver Case Manager
Agency on Aging
05.2002 - 11.2003
Bachelor of Science - Social Work
University of Nebraska At Kearney
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