Janet Morgan
Broken Bow
Summary
Dynamic administrative professional with a proven track record at Jennie Melham Medical Center, excelling in customer service and data entry. Enhanced community engagement through strategic event coordination. Skilled in Microsoft Office Suite and adept at maintaining accurate records, ensuring transparency and efficiency in operations.
Overview
44
44
years of professional experience
Work History
Administrative Assistant
Veteran's Service Office
12.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Wellness Center Manager
Jennie Melham Medical Center
06.2022 - 12.2024
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Maintained accurate records of all transactions at the center, ensuring transparency in financial reporting for internal stakeholders.
- Increased community engagement with center by organizing and promoting local events that resonated with community interests.
- Reported issues to higher management with great detail.
Factory Worker
Becton Dickinson Vacutainer Systems
03.1982 - 06.2022
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas, promoting a positive work environment.
- Carefully packaged finished products and prepared for shipment.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
- 40 combined years experience in running different machines, data entry, Quality Assurance, and Incoming Inspector
Education
No Degree - Office Technology Diploma
Mid-Plains Community College
North Platte, NESkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Office Suite
- Recordkeeping
- Internal communications
- Records management systems
- Training and coaching
- Quality assurance
- Use in pallet jack/walking horse
- Experience with eBay, Amazon/buying and selling
Timeline
Administrative Assistant
Veteran's Service Office
12.2023 - Current
Wellness Center Manager
Jennie Melham Medical Center
06.2022 - 12.2024
Factory Worker
Becton Dickinson Vacutainer Systems
03.1982 - 06.2022
No Degree - Office Technology Diploma
Mid-Plains Community College
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