Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Soltero Vallin

Omaha

Summary

Self-motivated and dependable while achieving high performance with minimal supervision.

Overview

18
18
years of professional experience

Work History

Customer Care Analyst

Mutual of Omaha Insurance Company
Omaha
10.2016 - Current

I am a customer service bilingual representative.  I assist the customer with all of there policies in the area that I am  trained in to assist in.  I  assist with billing needs from taking payment, setting up the automatic drafts, and explaining there medicare claims.  If the customers call in to get details on the policies such as explaining there benefits.  I am also trained in provider line.  I take calls from the providers to get eligibility and benefits and also  reviewing the claims.  I have learned the company Specialty products. I am not limited too all what I have learned.  I am also eager to learn new lines of products.

Hiring Coordinator

JBS Omaha Ne
Omaha
12.2007 - 02.2015

As an employee at JBS Omaha, I started off working on Kill Floor production line.  I removed spinal cord from the carcass.  After six month I moved into the HR department.  In the HR Dept I learned different skills.  I learned how to run KRONOS reports,  attendance reports, receptionist duties, filing answering phone, setting up appoints, running ads with the Unemployment Office, Job Fairs, Interviews for potential candidates.  I learned to run the E-Verify program.  Not limited to all these skills willing to learn more.

Education

High School Diploma -

Omaha Bryan High School
Omaha, NE
1999

Associate of Science - Criminal Justice

Metropolitan Community College
Omaha, NE
2019

Skills

  • Bilingual in Spanish
  • Excel in spread sheets
  • Positive learning process
  • File/records maintenance
  • Quick learner
  • Client-focused

Timeline

Customer Care Analyst

Mutual of Omaha Insurance Company
10.2016 - Current

Hiring Coordinator

JBS Omaha Ne
12.2007 - 02.2015

High School Diploma -

Omaha Bryan High School

Associate of Science - Criminal Justice

Metropolitan Community College
Janet Soltero Vallin