Jasmine Alaniz
Lincoln
Summary
Experienced in retail operations, personnel management, and customer service. Responsible and professional. Consistently demonstrated ability to lead high-performance teams and develop customer-centric strategies that drive sales and foster customer loyalty. Expertise in driving process and policy optimization, streamlining operations, and leveraging data-driven insights to enhance efficiency. Proven track record of success. Dedicated to delivering exceptional results and contributing to the growth and success of any organization.
Overview
6
6
years of professional experience
Work History
Store Manager
Starbucks
11.2024 - Current
- Provided leadership and motivation to team members to increase productivity and efficiency within the store
- Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds
- Solved problems and resolved conflicts for team members and customers
- Oversaw day-to-day store operations to foster efficient and profitable operations
- Tracked store inventory and ordered new products to prevent shortages
- Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements
Assistant Manager
Swig
05.2022 - 11.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes
- Reviewed monthly financial results with partners to identify opportunities to improve profitability
Athletic Teacher
KinderCare
02.2019 - 04.2022
- Managed student behavioral issues to optimize classroom learning environment
- Motivated and engaged students, developing skills and knowledge for academic foundation
- Developed and maintained classroom environment conducive to learning and appropriate for social and emotional development of students
- Delivered engaging lesson plans, inspiring learners to explore topics outside of classtime
- Attended and participated in professional development activities and conferences to enhance skill and job knowledge
- Demonstrated ability to create engaging and interactive lesson plans for students of all ages and abilities
Education
Associate in Physical Wellness - Physical Sciences
Collin College
Frisco, TX05-2025
Skills
- Team leadership and coaching
- Customer service management
- Multitasking and organization
- Training and mentoring
- Store operations
- Team leadership
- Inventory management
- Outstanding communication skills
- Loss prevention
- Goals and performance
- Customer relations
Timeline
Store Manager
Starbucks
11.2024 - Current
Assistant Manager
Swig
05.2022 - 11.2024
Athletic Teacher
KinderCare
02.2019 - 04.2022
Associate in Physical Wellness - Physical Sciences
Collin College
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