Jayden Hove
Kearney
Summary
Customer-focused team member with experience across transportation, banking, and retail environments. Known for strong communication, problem-solving, and following through. Brings an understanding of customer needs, service expectations, and the local market with a motivated and coachable approach toward developing sales skills.
Overview
8
8
years of professional experience
Work History
CSR
AAA Cooper Transportation
04.2024 - Current
- Providing customer service support to resolve inquiries and issues timely
- Account support and relationship building
- Obtaining quotes
- Billing corrections
- Time management and task prioritization
- Utilizing in-depth understanding of the territory to support operational effectiveness
- Follow up and documentation
- Supporting OS&D investigations by coordinating with customers and internal teams to resolve shipment discrepancies, delays, and service issues through timely follow up
Teller/Personal Banker
First National Bank of Omaha
09.2021 - 04.2024
- Provided prompt service to maintain high service standards
- Identified customer needs and provided detailed explanations of banking products and services available.
- Facilitated problem-solving initiatives to enhance team efficiency and effectiveness
- Communicated professionally across platforms
- Safeguarded confidential information
- Executed cash handling procedures to ensure accurate financial transactions
Daycare Assistant Teacher
Smiling Faces Academy
09.2020 - 09.2021
- Maintained a safe and structured environment
- Communicated with parents in an effective manner
- Completion of educational programs to support professional development and career advancement
- Enhanced academic, social, and emotional learning
- Assisted in documentation management, ensuring compliance with organizational standards.
Sales Associate
Marshalls
08.2018 - 12.2020
- Managed freight organization activities, optimized space utilization and improved workflow
- Maintained cleanliness and order on sales floor and in fitting rooms to support efficient customer service
- Managed cash drawer operations, ensuring accurate transactions and secure handling of funds
- Answered phone calls
- Unloaded delivery trucks and processed merchandise
Education
Bachelor of Science in Education - Communication Disorders
University of Nebraska at Kearney
05-2023
High School - undefined
Kearney High School
Kearney, NE05-2021
Skills
- Service-oriented communication
- Strong willingness to learn and develop new skills
- Timely and dependable
- Ability to multi-task and prioritize workload
- Attention to detail and accuracy
- Team collaboration across departments
- Professional communication
Timeline
CSR
AAA Cooper Transportation
04.2024 - Current
Teller/Personal Banker
First National Bank of Omaha
09.2021 - 04.2024
Daycare Assistant Teacher
Smiling Faces Academy
09.2020 - 09.2021
Sales Associate
Marshalls
08.2018 - 12.2020
High School - undefined
Kearney High School
Bachelor of Science in Education - Communication Disorders
University of Nebraska at Kearney