Compassionate Parent Support Specialist with expertise in mental health awareness and crisis intervention. Skilled in developing comprehensive case management plans and fostering strong family relationships, ensuring tailored support for diverse community needs.
Overview
9
9
years of professional experience
Work History
Parent Support Specialist
Children and Families of Iowa
Council Bluffs, IA
04.2026 - Current
Conducted needs assessments to identify support requirements for families in crisis.
Developed and facilitated workshops on parenting skills and resources for community members.
Provided emotional support and guidance during home visits to enhance family engagement.
Provided crisis intervention services for families experiencing difficulties, connecting them with appropriate resources for ongoing support.
Delivered culturally sensitive support services tailored to meet the unique needs of diverse families within the community.
Developed comprehensive case management plans focused on addressing specific family needs and challenges.
Established strong relationships with families, fostering open communication and trust.
Maintained comprehensive case documentation to ensure compliance with organizational standards.
Sales Coordinator
Camping World
Council Bluffs, IA
03.2024 - 01.2026
Coordinated sales efforts across multiple departments to enhance customer experience.
Managed inventory tracking system to ensure product availability and timely restocking.
Assisted in processing customer orders efficiently, maintaining high accuracy levels.
Developed and maintained relationships with vendors to support sales initiatives.
Collaborated with team members to streamline communication and improve workflow efficiency.
Organized promotional materials for events, driving brand awareness and engagement.
Cashier
U-Stop
Lincoln, NE
10.2024 - 01.2025
Processed customer transactions efficiently using point-of-sale systems
Maintained accurate cash drawer and balanced register at end of shifts
Assisted customers with inquiries, providing exceptional service and support
Trained new cashiers on operational procedures and customer service standards
Maintenance Technician
Hilton
Omaha, NE
09.2017 - 03.2019
Conducted routine inspections to identify maintenance needs and ensure optimal facility functionality.
Performed preventative maintenance on HVAC, plumbing, and electrical systems to reduce downtime.
Coordinated with vendors for timely repair services, enhancing operational efficiency.
Assisted in training new technicians, fostering knowledge transfer and skill development.
Troubleshot equipment failures promptly, minimizing guest disruption and maintaining service quality.