Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Ebreo

Omaha

Summary

Experienced and proactive professional with more than 10 years spanning data analytics, healthcare operations, clinical coordination, and customer service. Demonstrated success in leading cross-functional teams, managing complex data projects, and improving operational efficiency through strategic insights. Skilled communicator who thrives at the intersection of data, process improvement, and people-centered service.

Overview

14
14
years of professional experience

Work History

Bartender (Part-Time)

Bucks Bar and Grill
Waterloo
01.2019 - Current
  • Delivered high-volume, personalized service in a fast-paced environment.
  • Created and launched seasonal drink menus that boosted beverage sales by 15%.
  • Trained and mentored new bar staff, ensuring consistency in service and drink quality.

Data Analytics Manager

City+Ventures
Omaha
02.2021 - 04.2023
  • Led project planning and development, quality control, and final review to ensure timely deliverables.
  • Prepared executive dashboards and reports using Power BI to drive leadership decision-making.
  • Leveraged SQL and analytics tools to build visualizations and uncover actionable insights.
  • Identified and addressed data quality issues across legacy systems, improving accuracy and integrity.
  • Delivered reports supporting business intelligence, public relations, marketing, and multimillion-dollar legal negotiations.

Assistant Site Manager

GS Labs, LLC
Omaha
12.2020 - 02.2021
  • Supported daily operational logistics and enforced strict HIPAA-compliant practices.
  • Maintained inventory of medical and office supplies to ensure smooth site operations.
  • Resolved urgent client issues both in person and over the phone in a fast-paced testing environment.
  • Provided key administrative support to senior management during peak pandemic periods.

Clinical Coordinator

UnitedHealthcare
Omaha
05.2018 - 06.2020
  • Compiled and analyzed clinical data for internal teams and Medicaid reporting requirements.
  • Produced dashboards and visual reports for state partners and executive stakeholders.
  • Designed data tools supporting care management and healthcare performance tracking.
  • Contributed to quality reporting and compliance initiatives through periodic and ad hoc reports.

Lead Pharmacy Coordinator

Regal Medical Group
Arcadia
07.2014 - 05.2018
  • Functioned as team lead, troubleshooting and guiding pharmacy coordinators through challenges.
  • Coordinated post-discharge care to reduce hospital readmissions and improve outcomes.
  • Facilitated communications between patients, providers, and case managers to ensure treatment adherence.

Pharmacy Technician

OptumRX Pharmacy Benefit Manager
Cypress
08.2011 - 06.2014
  • Processed prescription orders and maintained medication profiles in compliance with health plans.
  • Resolved complex billing issues through direct coordination with insurance providers.
  • Developed and delivered onboarding training for new pharmacy technicians.

Education

Bachelor of Science (B.S.) - Healthcare Administration and Management

University of La Verne
La Verne, CA
12-2025

Skills

  • Data Analysis & Visualization (Power BI, Excel, Tableau)
  • SQL & Relational Databases
  • Healthcare Operations & Coordination
  • Cross-Functional Collaboration
  • Customer Service & Conflict Resolution
  • Strategic Reporting & Forecasting
  • Project & Team Management
  • Process Optimization
  • HIPAA Compliance & Data Privacy
  • Power BI, Tableau, Excel (Advanced), Microsoft Access
  • SQL, DAX, Python (Basic)
  • CRM Tools, JIRA, SharePoint, Data Governance

Languages

English: Native, Spanish: Conversational

Timeline

Data Analytics Manager

City+Ventures
02.2021 - 04.2023

Assistant Site Manager

GS Labs, LLC
12.2020 - 02.2021

Bartender (Part-Time)

Bucks Bar and Grill
01.2019 - Current

Clinical Coordinator

UnitedHealthcare
05.2018 - 06.2020

Lead Pharmacy Coordinator

Regal Medical Group
07.2014 - 05.2018

Pharmacy Technician

OptumRX Pharmacy Benefit Manager
08.2011 - 06.2014

Bachelor of Science (B.S.) - Healthcare Administration and Management

University of La Verne

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